Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)

Benutzerhandbuch für das Poly Blackwire 3320 USB-A Headset

Model: Blackwire 3320 USB-A (213934-01)

Marke: Poly (Plantronics + Polycom)

Produkt überview

The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Poly Blackwire 3320 USB-A Stereo Headset with inline controls and USB-A connector

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.

Lieferumfang

The Blackwire 3320 USB-A package typically includes the following components:

Poly Blackwire 3320 USB-A Wired Stereo Headset

Aufstellen

Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.

Verbinden mit Ihrem Gerät

Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
Systemerkennung: Ihr Betriebssystem sollte das Headset automatisch erkennen und alle erforderlichen Treiber installieren. Dies kann einige Augenblicke dauern.
Als Audiogerät auswählen: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.

Diagram showing headset dimensions and a hand for scale

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.

Bedienungsanleitung

The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.

Tragen des Headsets

Passen Sie das Kopfband so an, dass es bequem über Ihren Kopf passt.
Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.

Inline Control Unit Functions

The inline control unit provides quick access to essential call and audio functions:

Lautstärketaste (+): Drücken Sie diese Taste, um die Lautstärke zu erhöhen.
Leiser-Taste (-): Drücken Sie diese Taste, um die Lautstärke zu verringern.
Stummschaltfläche: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
Call Control Button (Phone Icon):
- Drücken Sie , um einen eingehenden Anruf anzunehmen.
- Press to end an active call.
- Press to make a call (if supported by your application).

Wartung

Proper care and maintenance will extend the life of your Blackwire 3320 headset.

Reinigung: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp Ein Tuch mit milder Seife kann verwendet werden, muss aber vor Gebrauch vollständig trocken sein. Verwenden Sie keine scharfen Chemikalien oder Scheuermittel.
Lagerung: Bewahren Sie das Headset bei Nichtgebrauch an einem sauberen, trockenen Ort fern von extremen Temperaturen und direkter Sonneneinstrahlung auf. Achten Sie darauf, dass sich das Kabel nicht verheddert.
Kabelpflege: Ziehen Sie nicht am Kabel, um das Headset zu trennen. Fassen Sie immer den USB-Stecker an. Vermeiden Sie scharfe Knicke oder Biegungen im Kabel.

Fehlerbehebung

If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:

Problem	Mögliche Lösung
No audio from headset speakers.	Ensure the headset is securely plugged into the USB-A port. Check your computer's sound settings to ensure "Poly Blackwire 3320" is selected as the default playback device. Increase the volume using the inline control unit and your computer's master volume. Try plugging the headset into a different USB-A port.
Das Mikrofon funktioniert nicht.	Ensure the microphone is not muted (check the inline control unit's mute button and indicator light). Verify that "Poly Blackwire 3320" is selected as the default recording device in your computer's sound settings and communication application. Adjust the microphone boom position closer to your mouth. Test the microphone in a different application or with a different contact.
Die Tonqualität ist schlecht oder verzerrt.	Stellen Sie sicher, dass die USB-Verbindung stabil ist. Überprüfen Sie, ob Störungen durch andere elektronische Geräte auftreten. Update your computer's audio drivers if available. Reduce the volume if it's too high, causing distortion.
Headset wird vom Computer nicht erkannt.	Versuchen Sie es mit einem anderen USB-A-Anschluss an Ihrem Computer. Restart your computer with the headset connected. Check Device Manager (Windows) or System Information (Mac) to see if the headset is listed.

Technische Daten

Besonderheit	Detail
Modellname	Blackwire 3320 USB-A
Modellnummer	213934-01
Konnektivitätstechnologie	Kabelgebunden (USB-A)
Tragestil	Dual-ear (Stereo), Over-the-head
Mikrofon	Flexible Noise-Canceling Boom Mic
Audio-Aufführung	Wideband audio, Enhanced Digital Signal Processing (DSP)
SoundGuard Technology	Acoustic limiting for protection against sounds above 118 dBA
Frequenzbereich	20 Hz – 20,000 Hz
Bedienelemente	Inline control unit (Volume Up/Down, Mute, Call Answer/End)
Kabellänge	7 Fuß
Artikelgewicht	4.6 Unzen (130 Gramm)
Kompatible Geräte	PC, Mac, Cellphones (via USB-A)

Garantieinformationen

The Poly Blackwire 3320 USB-A headset comes with a 2 Jahr weltweite Garantie. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.

Unterstützung

For further assistance, technical support, or to access additional resources, please visit the official Poly support webWebsite oder deren Markengeschäft:

Poly Brand Store: https://www.amazon.com/stores/Poly/page/F4BD54E6-2BFB-492D-A777-D4ED104038D5
Benutzerhandbuch (PDF): https://m.media-amazon.com/images/I/71nYvwdprbL.pdf

You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.