1. Einleitung
This manual provides instructions for the installation, operation, and maintenance of your Volcora 80mm Thermal Receipt Printer. This high-speed POS printer features an auto-cutter and offers USB and Ethernet connectivity, making it suitable for various business environments.
2. Sicherheitshinweise
- Stellen Sie sicher, dass der Drucker an eine geerdete Steckdose angeschlossen ist.
- Setzen Sie den Drucker weder Wasser noch übermäßiger Feuchtigkeit aus.
- Vermeiden Sie es, den Drucker direkter Sonneneinstrahlung oder der Nähe von Wärmequellen auszusetzen.
- Verwenden Sie ausschließlich die dafür vorgesehenen Thermopapierrollen.
- Do not attempt to open or repair the printer yourself. Contact qualified service personnel.
3. Packungsinhalt
Überprüfen Sie, ob alle Artikel im Paket vorhanden sind:
Image: Package contents including the printer, power adapter, paper roller, USB cable, CD, manual, and sample receipt paper.
- Thermoempfangsdrucker
- Netzteil
- Papierrolle
- USB-Kabel
- CD (for drivers and software)
- Bedienungsanleitung
- Sample Receipt Paper Roll
4. Produktüberschreitungview
4.1. Printer Components and Interfaces
Image: Rear interfaces of the printer, including LAN (A), USB (B), RJ11 cash drawer (C), and Power (D) ports.
Abbildung: Verschiedene views of the printer, showing indicator lights for Power, Error, Paper, and a Feed button.
The printer features multiple connectivity options and indicator lights for easy status monitoring:
- LAN-Anschluss: Für Ethernet-Verbindung.
- USB-Anschluss: Für den direkten Anschluss an einen Computer.
- RJ11-Anschluss: For connecting a cash drawer.
- Stromanschluss: Zum Anschluss des Netzteils.
- Kontrollleuchten: Power, Error, and Paper status.
- Feed-Button: To advance paper manually.
5. Einrichtung
5.1. Anschließen des Druckers
- Connect the power adapter to the printer's power port and then to a power outlet.
- Connect the USB cable from the printer to your computer, or connect an Ethernet cable from the printer to your network router/switch.
- If connecting a cash drawer, use the RJ11 cable to connect it to the printer's cash drawer port.
5.2. Einlegen von Thermopapier
Image: Open printer showing the large paper roll capacity and sensors for paper out, cover open, cutter jam, and paper jam.
- Open the printer cover by pressing the release button.
- Insert a new 80mm thermal paper roll into the paper compartment, ensuring the paper feeds from the bottom and the leading edge extends past the cutter.
- Schließen Sie die Druckerabdeckung fest, bis sie einrastet.
5.3. Driver Installation and Software Compatibility
Image: Compatibility matrix indicating supported operating systems (Windows, MacOS, Linux, VirtualCom, Android, RaspberryPi, iOS) for USB, USB+Ethernet, and USB+WiFi interfaces.
Image: List of compatible POS systems (Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS) and non-compatible systems (Toast, Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify). Note for Square support is also included.
Install the necessary drivers from the provided CD or download them from the Volcora support website. The printer supports:
- Ethernet-Schnittstelle: Windows, Mac OS, Linux, VirtualCom, Android, RaspberryPi, and iOS.
- USB-Schnittstelle: Windows, Mac OS, Linux, VirtualCom, and Android.
Notiz: This printer does not support Bluetooth or WiFi printing (unless a specific WiFi variant is purchased). For custom applications on iOS and Android via Ethernet, an SDK is required.
POS Software Compatibility:
- Kompatibel: Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS.
- Nicht kompatibel: Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify, Toast.
- For Square support, please contact Volcora customer support.
6. Bedienung
6.1. Grundlegendes Drucken
Image: Printer in operation, demonstrating fast printing at 260mm/s and the auto-cutter function.
Bild: Example of a high-resolution receipt printout (576 dots/line).
Once connected and drivers are installed, send print commands from your POS software or application. The printer will automatically print and cut receipts at a speed of up to 260mm/s.
6.2. Wandmontage
Image: The printer can be used as a desktop unit with non-slip rubber feet or wall-mounted using the two hanging holes at the bottom.
The printer includes two hanging holes at the bottom for wall mounting. Securely attach the printer to a wall using appropriate hardware (not included) to save counter space, especially in kitchen environments.
7. Wartung
7.1. Reinigen des Druckers
- Reinigen Sie die Außenseite des Druckers regelmäßig mit einem weichen, trockenen Tuch.
- To clean the thermal print head, use an alcohol swab or a specialized thermal printer cleaning pen. Ensure the printer is off and cooled down before cleaning.
7.2. Thermal Print Head Care
The thermal print head is a critical component. Proper maintenance is essential to prevent faded text and ensure print quality. Clean the print head regularly, especially after changing paper rolls or if print quality degrades.
7.3. Papierrollenwechsel
Replace the thermal paper roll when the paper-out indicator lights up or when the end of the roll is near. Follow the paper loading instructions in Section 5.2.
8. Fehlerbehebung
8.1. Häufige Probleme und Lösungen
| Ausgabe | Mögliche Ursache | Lösung |
|---|---|---|
| Drucker druckt nicht | No power, incorrect connection, driver issue, paper out. | Check power cable, USB/Ethernet connection, driver installation, and paper roll. |
| Faded or blank prints | Incorrect paper type, thermal print head dirty or worn. | Ensure thermal paper is used. Clean the thermal print head. If issue persists, contact support. |
| Papierstau | Falsch eingelegtes Papier, Fremdkörper. | Open cover, remove jammed paper carefully, reload paper correctly. |
| Cash drawer not opening | Incorrect connection, software command issue. | Check RJ11 cable connection. Verify POS software settings for cash drawer trigger. |
8.2. Error Indicators
Refer to the indicator lights on the printer for status:
- Power-Licht: Zeigt den Stromstatus an.
- Papierlicht: Indicates paper-out or paper jam.
- Fehlerleuchte: Indicates a general error. Consult the manual or support for specific error codes if available.
9. Spezifikationen
| Besonderheit | Detail |
|---|---|
| Marke | Volcora |
| Modellnummer | 810041567352 |
| Drucktechnologie | Thermal |
| Konnektivitätstechnologie | Ethernet, USB |
| Druckerausgabe | Einfarbig |
| Maximale Druckgeschwindigkeit Monochrom | 260 mm/s (210 ppm) |
| Auflösung | 203 x 203 DPI (576 dots/line) |
| Papierformat | 79.5 millimeters (80mm) |
| Lebensdauer des Autocutters | Up to 1.5 million cuts |
| Kassenschubladenanschluss | RJ11 |
| Produktabmessungen (T x B x H) | 4.65"T x 7.05"B x 4.65"H |
| Kompatible Geräte | Windows, Mac OS, Linux, VirtualCom, Android, RaspberryPi, iOS (Ethernet only for iOS/RaspberryPi) |
| Besondere Merkmale | Auto Cutter, Wall Mount Option |
10. Garantie und Support
10.1. Garantieinformationen
All Volcora products are backed by a limited lifetime warranty. Please retain your proof of purchase for warranty claims.
10.2. Kundendienst
For assistance with setup, connection, compatibility, or any other product-related issues, please contact Volcora customer support. Our team is based in the United States and ready to help.
Unterstützung WebWebsite: volcora.com/pages/support-center