EWO'S BN1312A

EWO'S Voice Remote Control User Manual

Modell: BN1312A

Einführung

This user manual provides comprehensive instructions for the EWO'S Voice Remote Control, designed as a replacement for various Samsung Smart TV voice remotes. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience.

EWO'S Voice Remote Control

Image: The EWO'S Voice Remote Control, a sleek black remote with a microphone button for voice commands, and dedicated shortcut keys for popular streaming services.

Aufstellen

1. Einlegen der Batterie

The remote control requires two (2) AA batteries for operation. Ensure correct polarity when inserting the batteries.

  • Suchen Sie die Abdeckung des Batteriefachs auf der Rückseite der Fernbedienung.
  • Schieben Sie die Abdeckung auf.
  • Insert two AA batteries, matching the (+) and (-) indicators inside the compartment.
  • Schließen Sie den Batteriefachdeckel fest.

2. Anweisungen zum Koppeln

To pair the EWO'S Voice Remote Control with your Samsung Smart TV, follow these steps:

  1. Ensure your Samsung Smart TV is turned on.
  2. Point the remote control directly at your TV's remote control sensor.
  3. Halten Sie gleichzeitig die Zurück / Ausstieg Taste (Return/Exit button icon) und die Abspielen/Pause Taste (Wiedergabe-/Pause-Schaltflächensymbol) for approximately 5 to 8 seconds.
  4. Release both buttons when a pairing icon or message, such as "Connecting to the Smart Control" or "Pairing Complete," appears on your TV screen.
  5. Your TV will then begin the pairing process with the remote. Once completed, a confirmation message will be displayed.

If pairing fails, please repeat these steps. Ensure there are no obstructions between the remote and the TV sensor.

Remote pairing process with TV screen showing 'Pairing Complete'

Image: A visual representation of the remote pairing process, showing a hand holding the remote and pressing the Return/Exit and Play/Pause buttons, with a TV screen displaying "Pairing Complete".

Bedienungsanleitung

Hauptmerkmale

  • Sprachsteuerung: Enables hands-free control of your TV, including volume adjustment, app launching, and content search. A network connection is required for voice recognition.
  • Tastenkombinationen: Spezielle Tasten für den schnellen Zugriff auf beliebte Streaming-Dienste.
  • Ergonomisches Design: Lightweight and comfortable to hold for extended use.
  • Multi-angle Induction: Provides precise and farther transmitting distance for reliable control from various positions.
Remote with voice function and shortcut keys highlighted

Image: The remote control highlighting the microphone button for voice function and the three dedicated shortcut keys for streaming services (NFLX, p.video, WWW).

Tastenfunktionen

Diagramm der Fernbedienungstasten und ihrer Funktionen

Image: A detailed diagram illustrating each button on the remote control and its corresponding function, such as Power, Voice Assistant, Volume, and Channel.

  • Leistung (Symbol für den Netzschalter): Schaltet den Fernseher ein oder aus.
  • Settings Number - Color Button (Settings Number button icon): Each press cycles through settings menu, virtual numeric pad, or option pad with color buttons.
  • Voice Assistant (Symbol für die Schaltfläche „Sprachassistent“): Press and hold to activate voice commands. Release to execute.
  • Umgebungsmodus: Mimics the wall behind it and elevates your space by turning the screen into décor, artwork, weather, or headlines.
  • Select (Center Button): Selects or runs a focused item. Displays detailed program information when watching broadcast.
  • Richtungstasten (Oben/Unten/Links/Rechts): Used to navigate menus or move focus on the Home Screen.
  • Zurückkehren (Symbol für die Schaltfläche "Zurück"): Returns to the previous menu. If pressed for 1 second or more, the running function is terminated.
  • Play / Pause (Wiedergabe-/Pause-Schaltflächensymbol): Steuert die Wiedergabe von Medieninhalten.
  • Smart Hub (Smart Hub button icon): Press to switch to Media Home. Also used to access Ambient Mode or Art Mode depending on TV model.
  • Volumen (VOL): Move up or down to adjust volume. Press to mute. Press and hold to display Accessibility Shortcuts menu.
  • Kanal (CH): Move up or down to change channels. Press to see the Guide screen. Press and hold to quickly change channels.
  • 3 Shortcuts (NFLX, p.video, WWW): Launches the indicated application directly.

Kompatibilität

This remote control is designed for specific Samsung Smart TV models and voice remote models. Please verify compatibility before use.

Supported Samsung Smart TV Models (with Voice Functions):

TU8000, TU8200, TU8300, TU850D, TU9000, TU7000, TU700D, Q60T, Q70T, Q80T, Q90T, Q800T, Q900TS, Q950TS, LS03, LS05, LST7, RU8000, CU7000, CU8000, DU7200, DU8000, Q50, Q60, Q70, Q80, Q90, Q900, NU8000, NU8500, MU8000, MU630, MU650, MU700, MU800, MU850, MU6300, MU6500, MU7000, MU7500, MU8000, MU9000, Q6F, Q7F, Q7C, Q8F, Q9F Series etc.

Diagram showing compatible Samsung TV types

Image: An illustration detailing the types of Samsung Smart TVs compatible with this remote, including OLED 4K, Crystal UHD 4K, Neo QLED 4K/8K, The Frame QLED HDR, and QLED UHD HDR 4K/8K Smart TVs.

Supported Samsung Voice Remote Models:

BN59-01266A/RMCSPM1AP1, BN59-01312A, BN59-01312G, BN59-01330A, BN59-01329A, BN59-01298A, BN59-01298H, BN59-01298E, BN59-01292A, BN59-01241A, BN59-01293A, BN59-01274A, BN59-01357A, BN59-01357F, BN59-01363A, BN59-01354A, BN59-01385A, BN59-01391A etc.

Diagram showing various compatible Samsung voice remotes

Image: A visual guide displaying several Samsung voice remote models that are compatible and can be replaced by this EWO'S remote.

Nicht kompatibel mit:

Diese Fernbedienung ist nicht kompatibel with BN59-01315A, BN59-01199F, and AA59-00784C remote models.

Image showing incompatible Samsung remote models

Image: An image clearly indicating three specific Samsung remote models (BN59-01315A, BN59-01199F, AA59-00784C) that are not compatible with this replacement remote.

Wartung

  • Reinigung: Use a soft, dry cloth to clean the remote. Do not use liquid cleaners or sprays.
  • Handhabung: Avoid dropping the remote or exposing it to extreme temperatures or humidity.
  • Batteriewechsel: Tauschen Sie die Batterien aus, sobald die Fernbedienung nicht mehr richtig funktioniert oder nicht mehr reagiert. Ersetzen Sie immer beide Batterien gleichzeitig durch neue AA-Batterien.

Fehlerbehebung

ProblemMögliche UrsacheLösung
Remote not responding or pairing fails.Incorrect pairing procedure, low batteries, or obstruction.
  • Stellen Sie sicher, dass die Batterien korrekt eingesetzt sind und ausreichend geladen sind. Tauschen Sie sie gegebenenfalls aus.
  • Repeat the pairing instructions carefully (Section: Setup > Pairing Instructions).
  • Ensure no objects are blocking the line of sight between the remote and the TV's sensor.
Voice function not working.No network connection, TV model does not support voice functions, or Bixby not enabled.
  • Verify your Samsung Smart TV has an active internet connection.
  • Confirm your TV model supports voice functions (refer to your TV's manual or Samsung's webSeite? ˅).
  • Ensure Bixby or the relevant voice assistant is enabled on your TV.
Buttons are unresponsive or behave erratically.Vorübergehende Softwarestörung oder -interferenz.
  • Remove and reinsert the batteries to reset the remote.
  • Turn off the TV, unplug it from the power outlet for a few minutes, then plug it back in and turn it on. This can reset the TV's remote receiver.

Technische Daten

  • Modellnummer: BN1312A
  • Produktabmessungen: 6.2 x 1.37 x 0.78 Zoll
  • Artikelgewicht: 1.44 Unzen
  • Batterien: 2 AA-Batterien (nicht im Lieferumfang enthalten)
  • Farbe: Schwarz
  • Maximale Anzahl unterstützter Geräte: 1
  • Kompatible Geräte: Television (specifically compatible Samsung Smart TVs with voice functions)
  • Besondere Merkmale: Easy Pairing, Universal (for specified Samsung models), Ergonomic, Extremely Long Life, Voice Search

Garantie und Support

EWO'S is committed to customer satisfaction. If you encounter any issues or have questions regarding your EWO'S Voice Remote Control, please contact our customer service team.

  • Service nach dem Verkauf: We strive for 100% customer satisfaction. For any questions or concerns about your order, please contact us before leaving feedback. We aim to respond within 12 hours.
  • Kontaktinformationen: Please refer to your purchase platform or product packaging for specific contact details for EWOS Direct.

© 2025 EWO'S. All rights reserved.

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