SANNCE N48WHE100

SANNCE 10CH 5MP NVR Drahtloses CCTV-Sicherheitskamerasystem – Benutzerhandbuch

Model: N48WHE100

1. Einleitung

This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 10CH 5MP NVR Wireless CCTV Security Camera System. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Keep this manual for future reference.

2. Produktüberschreitungview

The SANNCE 10CH 5MP NVR Wireless CCTV Security Camera System is designed to provide comprehensive surveillance for your property. It features 5.0MP cameras for crystal-clear images, dual WiFi modules for flexible connectivity, and advanced human AI detection to minimize false alerts. The system includes a 1TB HDD for local storage and supports remote access via the SANNCE Sight app.

Hauptmerkmale:

  • 5.0MP Super HD-Auflösung: Delivers sharper and more detailed video than 1080P systems.
  • Duale WLAN-Module: Enables wireless connection for both the NVR to cameras and the NVR to your home network.
  • Human AI Detection: Reduces false alarms by distinguishing human motion from other movements.
  • Zweiwege-Audio: Built-in microphone allows for clear communication through the cameras.
  • IP66 Wasserdichte Kameras: Designed to withstand various weather conditions for outdoor and indoor use.
  • 1-TB-Festplatte im Lieferumfang enthalten: Bietet ample local storage for continuous recording.
  • Fernzugriff: Monitor your property from anywhere using the SANNCE Sight app on iOS/Android devices.

3. Systemeinrichtung

Follow these steps to set up your SANNCE Wireless CCTV Security Camera System.

3.1 Auspacken und erste Inspektion

  1. Packen Sie alle Komponenten vorsichtig aus dem Karton aus.
  2. Verify that all items listed in the packing list are present and undamaged.
  3. If any items are missing or damaged, contact SANNCE customer support immediately.

3.2 Anschließen des NVR

  1. Schließen Sie den NVR mithilfe des mitgelieferten Netzteils an eine Stromquelle an.
  2. Verbinden Sie den NVR mithilfe eines HDMI- oder VGA-Kabels (nicht im Lieferumfang enthalten) mit einem Monitor. view die Systemschnittstelle.
  3. Connect a USB mouse (included) to the NVR for navigation.
  4. For internet access, the NVR can connect wirelessly to your home Wi-Fi network or via an Ethernet cable to your router.
Diagram showing the NVR connected to the internet via both wired and WiFi connections, and wirelessly connected to multiple cameras.

Figure 3.2.1: NVR connectivity options, illustrating both wired and wireless internet connections and wireless camera pairing.

3.3 Kamerainstallation und -kopplung

The cameras are designed for easy plug-and-play setup. They will automatically pair with the NVR once powered on.

  1. Mount the cameras in desired locations, ensuring they are within range of the NVR's wireless signal.
  2. Schließen Sie jede Kamera mithilfe des dazugehörigen Netzteils an eine Steckdose an.
  3. Once powered, the cameras will automatically connect to the NVR. You should see their video feeds appear on the connected monitor.
  4. If a camera does not connect, ensure it is within range and try restarting both the camera and the NVR.
Antenne view of a house showing the NVR centrally located and cameras positioned around the perimeter, indicating strong wireless signal coverage up to 300 meters without obstacles.

Figure 3.3.1: Optimal camera placement for secure and stable wireless connection, demonstrating coverage up to 300 meters.

3.4 Mobile App Setup (SANNCE Sight)

  1. Download the free SANNCE Sight app from your device's app store (iOS/Android).
  2. Registrieren Sie sich für ein neues Konto oder melden Sie sich an, falls Sie bereits eines besitzen.
  3. Add your NVR system by scanning the QR code displayed on the NVR's monitor or by manually entering the device ID.
  4. Nach dem Hinzufügen können Sie view Live-Feeds, Wiedergabe von Aufnahmen und Konfiguration von Einstellungen aus der Ferne.

4. Bedienungsanleitung

This section covers the basic operation of your SANNCE security system.

4.1 Live View und Wiedergabe

  • Auf dem Monitor: Use the USB mouse to navigate the NVR interface. Double-click a camera feed to view im Vollbildmodus.
  • Via SANNCE Sight App: Open the app, select your device, and tap on a camera to view den Live-Feed. Verwenden Sie die Wiedergabefunktion, um ihn erneut anzusehen.view aufgenommenes footage.
Image showing a child skateboarding in a driveway with green detection zones overlaid, illustrating the intelligent human detection and playback feature.

Figure 4.1.1: Intelligent human detection in action, highlighting customizable detection zones for accurate alerts.

4.2 Zwei-Wege-Audiokommunikation

The cameras are equipped with a high-performance microphone for two-way audio.

  • From the SANNCE Sight app's live viewTippen Sie auf das Mikrofonsymbol, um durch die Kamera zu sprechen.
  • Tippen Sie auf das Lautsprechersymbol, um den Ton vom Kamerastandort zu hören.
Image depicting a delivery person at a door, with a phone screen showing live video and a notification for human shape detection, demonstrating two-way voice communication and alerts.

Figure 4.2.1: Two-way audio communication and real-time alerts via the SANNCE Sight app.

4.3 Bewegungserkennung und Benachrichtigungen

Configure human AI detection to receive accurate alerts.

  • Access the NVR's menu or the SANNCE Sight app settings to enable and customize human AI detection zones and sensitivity.
  • When human motion is detected, you will receive instant push notifications on your phone and email alerts with snapshots.

4.4 Aufzeichnung und Speicherung

The system supports continuous recording, scheduled recording, and motion-triggered recording.

  • Lokaler Speicher: The included 1TB HDD stores recorded footage. The NVR supports up to 6TB HDD for expanded storage.
  • Cloud-Speicher: Optional cloud storage services may be available for off-site backup. Refer to the SANNCE Sight app for details.
  • H.264+ Komprimierung: Utilizes advanced video compression to minimize storage space while maintaining video quality.
Image showing the NVR with an internal HDD, icons for Cloud Storage, HDD Storage, and Alexa, indicating various storage and integration options.

Figure 4.4.1: Storage options including local HDD and cloud, alongside Alexa integration.

Bar chart comparing H264+ and H264 compression, showing H264+ uses 75% less storage than H264.

Figure 4.4.2: H.264+ compression efficiency compared to H.264.

4.5 Nachtsicht

The cameras provide clear infrared night vision up to 30 meters (98 feet).

Image showing a house at night with an overlay indicating 30 meters of infrared night vision coverage from a security camera.

Figure 4.5.1: Infrared night vision coverage extending up to 30 meters.

4.6 Alexa-Integration

The system supports integration with Alexa devices for hands-free control.

  • Enable the SANNCE skill in your Alexa app.
  • Link your SANNCE account.
  • Verwenden Sie Sprachbefehle, um view camera feeds on compatible Alexa devices (e.g., "Alexa, show me the front door camera").
An Amazon Echo Show displaying a live feed from a SANNCE security camera, with the Amazon Alexa logo next to it.

Abbildung 4.6.1: Viewing camera feed via Amazon Alexa.

5. Wartung

Regelmäßige Wartung gewährleistet optimale Leistung und Langlebigkeit Ihres Sicherheitssystems.

5.1 Kamerareinigung

  • Reinigen Sie die Kameralinsen regelmäßig mit einem weichen Tuch.amp Tuch zum Entfernen von Staub, Schmutz oder Wasserflecken, die die Sicht beeinträchtigen könnten view.
  • Avoid using harsh chemicals or abrasive materials that could damage the lens coating.
A SANNCE security camera mounted outdoors, with a split background showing sunny weather on one side and heavy rain on the other, illustrating its IP66 waterproof rating and temperature resilience from -20°C to 60°C.

Figure 5.1.1: IP66 waterproof camera designed for extreme weather conditions.

5.2 NVR and Hard Drive Maintenance

  • Um eine Überhitzung zu vermeiden, sollte der NVR in einem gut belüfteten Bereich aufgestellt werden.
  • Regularly check the hard drive status through the NVR's system settings.
  • Sichern Sie wichtige Datentage periodically, especially before performing any system resets or firmware updates.

5.3 Firmware-Updates

  • Überprüfen Sie die offizielle SANNCE-Website. website or the SANNCE Sight app for available firmware updates.
  • Follow the provided instructions carefully when performing firmware updates to avoid system damage.

6. Fehlerbehebung

In diesem Abschnitt werden häufig auftretende Probleme behandelt, die bei Ihrem SANNCE-Sicherheitssystem auftreten können.

6.1 Kein Videoausgang am Monitor

  • Kabel prüfen: Stellen Sie sicher, dass das HDMI/VGA-Kabel sowohl mit dem NVR als auch mit dem Monitor fest verbunden ist.
  • Leistung: Verify that the NVR and monitor are powered on.
  • Eingabequelle: Confirm the monitor's input source is set correctly (HDMI/VGA).

6.2 Kameras verbinden sich nicht mit dem NVR

  • Leistung: Ensure all cameras are powered on.
  • Entfernung/Hindernisse: Cameras should be within the NVR's wireless range (up to 300M without obstacles). Walls and other structures can reduce signal strength.
  • Neustart: Try rebooting both the NVR and the cameras.
  • Kompatibilität: This system is designed for SANNCE wireless cameras. Ensure you are using compatible cameras.

6.3 Fernzugriff auf das System über die App nicht möglich

  • NVR-Internetverbindung: Verify that the NVR is connected to your home network (wired or wireless) and has internet access.
  • App-Anmeldung: Ensure you are logged into the SANNCE Sight app with the correct account credentials.
  • Gerät hinzugefügt: Confirm that your NVR system has been successfully added to your SANNCE Sight account.
  • Netzwerkeinstellungen: Check your router's firewall settings if you experience persistent connection issues.

6.4 Incorrect Password for NVR

  • Voreingestelltes Paswort: If this is the first time logging in, try the default password (refer to the quick start guide or NVR screen).
  • Passwort zurücksetzen: If you have forgotten your password, follow the password reset procedure on the NVR interface or contact SANNCE support for assistance.

6.5 Fehlalarme bei Bewegung

  • Human AI Detection: Ensure human AI detection is enabled and configured correctly.
  • Empfindlichkeit: Passen Sie die Einstellungen für die Bewegungserkennungsempfindlichkeit im NVR oder in der App an.
  • Erkennungszonen: Customize detection zones to exclude areas with frequent non-human movement (e.g., trees swaying, busy roads).

7. Spezifikationen

BesonderheitSpezifikation
MarkeSANNCE
ModellnummerN48WHE100
KonnektivitätstechnologieKabellos
Auflösung der Videoaufnahme5 Megapixel
Anzahl der Kanäle10
Speicherkapazität1 TB (erweiterbar auf bis zu 6 TB)
StromquelleWechselstrom/Gleichstrom
BetriebssystemProprietär
Kompatible GeräteSmartphones, Tablets, Alexa devices
SignalformatDigitales
NachtsichtJa (bis zu 30 Meter)
AntennentypIntern
Bildfrequenz15 Bilder/s, 20 Bilder/s, 25 Bilder/s
Aufnahmemodus5MP-Video
Optische SensorikCCD, CMOS
Hardware-Schnittstelle802.11ac/b/g/n
VideoeingangW-lan
Artikelabmessungen13.39 x 10.63 x 3.15 Zoll
WasserdichtigkeitIP66
Betriebstemperatur-20°C bis 60°C

8. Garantieinformationen

SANNCE products typically come with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product packaging or visit the official SANNCE webBewahren Sie Ihren Kaufbeleg für Garantieansprüche auf.

9. Kundendienst

If you encounter any issues or have questions regarding your SANNCE 10CH 5MP NVR Wireless CCTV Security Camera System that are not covered in this manual, please contact SANNCE customer support:

  • WebWebsite: Visit the official SANNCE webWebseite mit häufig gestellten Fragen, Support-Ressourcen und Kontaktinformationen.
  • E-Mail: Refer to your product packaging or the SANNCE webWebsite für die E-Mail-Adresse des Kundensupports.
  • Telefon: Überprüfen Sie den SANNCE webWebseite mit verfügbaren Telefonnummern für den telefonischen Support.

When contacting support, please have your product model number (N48WHE100) and purchase information ready.

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