Tenveo TEVO-VL20H

Tenveo TEVO-VL20H Vloop 20x Optical Zoom PTZ Conference Camera User Manual

Model: TEVO-VL20H

1. Einleitung

This manual provides detailed instructions for the installation, operation, and maintenance of your Tenveo TEVO-VL20H Vloop 20x Optical Zoom PTZ Conference Camera. Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.

The Tenveo TEVO-VL20H is designed for professional video conferencing, online education, live streaming, and other applications requiring high-quality video capture and flexible camera control. It features 20x optical zoom, 1080P 60FPS video output, and versatile connectivity options.

2. Packungsinhalt

Carefully unpack the box and ensure all items listed below are present and in good condition. If any items are missing or damaged, please contact your dealer immediately.

Tenveo TEVO-VL20H camera and accessories including remote, cables, and mount

Abbildung 2.1: Packungsinhalt

  • Tenveo TEVO-VL20H PTZ Camera
  • IR-Fernbedienung
  • USB-Kabel
  • Benutzerhandbuch (dieses Dokument)
  • Wandhalterung mit Schrauben
  • Netzteil

3. Produktüberschreitungview

3.1 Hauptmerkmale

Diagram showing key features of the Tenveo Vloop camera: CMOS sensor, 1080P 60FPS, 20x optical zoom, 60 degree field of view, auto/manual focus, IR remote, OSD menu, and video output options.

Abbildung 3.1: Hauptmerkmale im Überblickview

  • 20-facher optischer Zoom: Provides clear magnification for distant subjects.
  • 1080P 60FPS Video: Liefert eine flüssige, hochauflösende Videoausgabe.
  • CMOS-Sensor: High-quality image sensor for excellent video performance.
  • 60° breites Feld von View: Captures a broad area, suitable for conference rooms.
  • Automatischer/manueller Fokus: Flexible focusing options for various scenarios.
  • IR-Fernbedienung: Convenient control of camera functions.
  • OSD-Menü: On-screen display for easy configuration.
  • Mehrere Videoausgänge: Supports USB3.0, HDMI, RS232, and RS485 for versatile connectivity.

3.2 Zoom Capability

The 20x optical zoom allows for detailed capture of subjects at various distances, maintaining image clarity.

Comparison images demonstrating 20x optical zoom at distances of 100ft, 80ft, 50ft, and 26ft, showing increasing Detail.

Figure 3.2: 20x Optical Zoom Demonstration

3.3 Videoauflösung

The camera supports 1080P video resolution at 60 frames per second (FPS), providing smooth and sharp video quality.

Comparison of 720P 30FPS video quality versus 1080P 60FPS video quality, showing the enhanced clarity and smoothness of 1080P 60FPS.

Figure 3.3: 1080P 60FPS Video Quality

3.4 Kompatibilität

The TEVO-VL20H camera is compatible with a wide range of video conferencing and streaming platforms.

Logos of compatible platforms including Microsoft Teams, Windows, Android, Apple, Facebook, Skype, Voovmeeting, Webex, Microsoft Lync, Google Meet, Bluejeans, GoToMeeting, YouTube, and Zoom.

Abbildung 3.4: Plattformkompatibilität

3.5 Anschlüsse auf der Rückseite

The rear panel of the camera provides various ports for power, video output, and control.

Diagram of the camera's rear panel showing ports for RS-232, RS-485, USB-C, HDMI, and power input. Also shows a connection diagram to a laptop, display, and serial joystick.

Figure 3.5: Rear Panel Connections and System Diagram

  • Leistungsaufnahme: Schließen Sie das mitgelieferte Netzteil an.
  • USB3.0-Ausgang: Connect to a computer for video and control.
  • HDMI-Ausgang: Connect to a display for high-definition video.
  • RS232/RS485: Serial ports for external PTZ control.

4. Einrichtung

4.1 Kameraplatzierung

The TEVO-VL20H camera offers flexible installation options to suit various environments.

Diagram showing various installation methods for the camera: desktop placement, wall mounting, tripod mounting, and ceiling mounting.

Abbildung 4.1: Installationsmethoden

  • Desktop-Platzierung: Stellen Sie die Kamera auf eine ebene, stabile Oberfläche.
  • Wandmontage: Use the provided wall mount bracket and screws to secure the camera to a wall. Ensure the wall can support the camera's weight.
  • Stativmontage: Attach the camera to a standard tripod using the tripod screw hole on the bottom.
  • Deckenmontage: The camera can be inverted and mounted to the ceiling using an appropriate bracket (sold separately or included if specified). Adjust the image flip setting in the OSD menu if mounted inverted.

4.2 Anschließen der Kamera

  1. Stromanschluss: Connect the power adapter to the camera's power input port and then plug it into an electrical outlet.
  2. USB-Verbindung: For connecting to a computer, use the provided USB cable to connect the camera's USB3.0 port to a USB port on your computer. The camera will be recognized as a webNocken.
  3. HDMI-Anschluss (optional): If connecting to a display, use an HDMI cable to connect the camera's HDMI output port to an HDMI input on your monitor or TV.
  4. RS232/RS485 Control (Optional): For external PTZ control, connect a serial control device (e.g., joystick controller) to the RS232 or RS485 ports.

5. Bedienungsanleitung

5.1 Basic Camera Control (IR Remote)

Use the IR remote control to operate the camera's pan, tilt, and zoom functions, as well as access the OSD menu and set presets.

  • Schwenken/Neigen: Verwenden Sie die Richtungspfeile, um die Kamera horizontal (schwenken) und vertikal (neigen) zu bewegen.
  • Zoom: Use the 'ZOOM IN' and 'ZOOM OUT' buttons to adjust the optical zoom level.
  • Fokus: The camera supports auto-focus by default. If manual focus is required, use the 'FOCUS+' and 'FOCUS-' buttons on the remote.
  • Voreinstellungen: The camera supports setting and recalling preset positions. To set a preset, move the camera to the desired position, then press 'PRESET' followed by a number (e.g., 1-9). To recall a preset, press the corresponding number.
  • OSD-Menü: Press the 'MENU' button to access the On-Screen Display menu for advanced settings. Use directional arrows to navigate and 'ENTER' to select.

5.2 Softwareintegration

Once connected via USB, the camera will appear as a standard webcam in your operating system. Select the Tenveo TEVO-VL20H camera within your video conferencing software (e.g., Zoom, Webex, Skype) settings.

5.3 Anwendungsszenarien

The TEVO-VL20H camera is suitable for a variety of professional applications.

Four images depicting different use cases for the camera: video conferencing in an office, online education in a classroom, church events, and group training sessions.

Abbildung 5.1: Anwendungsszenarien

  • Videokonferenzen
  • Online Education
  • Church Events
  • Group Training

6. Wartung

  • Reinigung: Reinigen Sie das Kameragehäuse mit einem weichen, trockenen Tuch. Verwenden Sie für das Objektiv ein spezielles Objektivreinigungstuch und eine entsprechende Reinigungslösung. Vermeiden Sie aggressive Chemikalien oder scheuernde Materialien.
  • Lagerung: When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and excessive dust.
  • Leistung: Vor der Reinigung oder dem Transport der Kamera muss immer der Netzadapter abgezogen werden.

7. Fehlerbehebung

Problem Mögliche Ursache Lösung
Kein Videoausgang Power not connected; USB/HDMI cable loose or faulty; incorrect input selected on display/software. Check power connection; ensure cables are securely connected; select correct video input in software/display settings.
Bild ist verschwommen Focus issue; dirty lens. Allow auto-focus to adjust or manually adjust focus using the remote; clean the camera lens.
Fernbedienung funktioniert nicht Batteries low/dead; obstruction between remote and camera; remote sensor blocked. Replace remote batteries; ensure clear line of sight to the camera's IR receiver.
Camera not recognized by computer USB cable issue; USB port issue; driver issue. Try a different USB port or cable; restart computer; check device manager for camera drivers.

8. Spezifikationen

Besonderheit Detail
Marke Tenveo
Modellname JP-VL20H
Modellnummer TEVO-VL20H
Optischer Zoom 20x
Effektive Videoauflösung 1080 Pixel
Fotosensor-Technologie CMOS
Sensortyp CMOS
Konnektivitätstechnologie USB
Maximale Brennweite 46.8 Millimeter
Minimale Brennweite 3.9 Millimeter
Besonderheit H.264
Farbe Silber
Batterien 1 Product Specific battery required (included, likely for remote)

9. Garantie und Support

For warranty information and technical support, please refer to the warranty card included with your product or visit the official Tenveo website. If you encounter any issues not covered in this manual, please contact Tenveo customer service for assistance.

Tenveo Official WebWebsite: www.tenveo.com

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