1. Einleitung
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera N98WHG. This camera system is designed to provide high-definition surveillance for your home or business, offering advanced features such as 8MP Ultra HD resolution, dual-band WiFi connectivity, intelligent human detection, and two-way audio. Please read this manual carefully before using the product to ensure proper setup and optimal performance.
The SANNCE surveillance camera provides security for various environments, including homes, offices, and supermarkets.
2. Packungsinhalt
Vergewissern Sie sich vor der Installation, dass alle Komponenten im Paket vorhanden sind.
- SANNCE 4K Dual-Band WiFi Outdoor Surveillance Camera (2 units)
- Netzteile
- Befestigungsschrauben und Dübel
- Wasserdichtes Kit
- Kurzanleitung
3. Einrichtung und Installation
Follow these steps to set up your SANNCE surveillance camera system.
3.1 Physische Installation
- Wählen Sie einen Standort: Wählen Sie einen Standort im Freien, der die gewünschten Bedingungen bietet. viewing angle and is within range of your WiFi network. Ensure the camera is protected from direct impact.
- Montieren Sie die Kamera: Use the provided mounting screws and plugs to securely attach the camera to a wall or ceiling. Ensure the camera is firmly fixed to prevent movement.
- Strom anschließen: Schließen Sie das Netzteil an die Kamera an und stecken Sie es in eine Steckdose. Die Kamera schaltet sich automatisch ein.
3.2 Netzwerkverbindung
The camera supports both 2.4G and 5.8G WiFi bands for flexible and stable connections.
- Laden Sie die App herunter: Suchen nach the official SANNCE application on your smartphone's app store (iOS or Android) and install it.
- Ein Konto erstellen: Öffne die App und registriere dich für ein neues Konto oder melde dich an, falls du bereits eines hast.
- Gerät hinzufügen: Folgen Sie den Anweisungen in der App, um Ihre neue Kamera hinzuzufügen. Dies erfordert in der Regel das Scannen eines QR-Codes auf der Kamera oder die manuelle Eingabe ihrer ID.
- Mit WLAN verbinden: Select your preferred WiFi network (2.4G or 5.8G) and enter the password. The camera will attempt to connect.
The camera offers stable and reliable wireless connectivity, allowing for flexible placement around your property.
The system supports both cloud storage and local storage options (up to 8TB HDD, sold separately).
4. Bedienungsanleitung
Once your camera is set up, you can begin monitoring and utilizing its features.
4.1 Live View und Wiedergabe
- Open the SANNCE app on your smartphone, tablet, or PC client.
- Wählen Sie die gewünschte Kamera aus view das Live-Feed.
- Auf aufgezeichnetes Foo zugreifentage through the playback function, filtering by date and time.
Monitor your property remotely using the SANNCE app on your phone, tablet, or PC.
4.2 Zwei-Wege-Audio
- Aus dem Leben view Tippe in der App auf das Mikrofonsymbol, um über den Lautsprecher der Kamera zu sprechen.
- Das eingebaute Mikrofon ermöglicht es Ihnen, Audio vom Standort der Kamera zu hören.
4.3 Smart Human Detection and Alerts
- The camera uses advanced AI to distinguish human shapes from other moving objects, reducing false alarms.
- When a human is detected, you will receive instant push notifications on your connected devices.
- You can configure the camera to trigger an alarm sound to deter intruders.
Intelligent Human Detection minimizes false alarms by accurately identifying human presence.
Receive real-time alerts and notifications for human shape detection directly on your mobile device.
4.4 Alexa-Integration
- The SANNCE camera is compatible with smart voice control via Alexa.
- Link your SANNCE account with your Alexa device to view Kamerabilder werden auf kompatiblen Smart-Displays angezeigt.
5. Hauptmerkmale
- 8MP Ultra HD & Dual-Band WiFi: Experience crystal-clear surveillance with 8-megapixel resolution, offering sharper details than standard 1080p cameras. Supports both 2.4G and 5.8G WiFi bands for stable and interference-free connections, ensuring smooth live streaming and playback.
- Intelligent Human Detection & Instant Alerts: Advanced AI technology accurately distinguishes humans from other movements, significantly reducing false alarms. Receive immediate push notifications and trigger an alarm siren to deter intruders.
- 100ft Night Vision & 33ft Color Night Vision: Powerful infrared LEDs provide clear black-and-white vision up to 100 feet (30 meters) in complete darkness. For enhanced detail, the camera offers color night vision up to 33 feet (10 meters) in low-light conditions.
- Two-Way Audio & IP66 Metal Casing: Communicate in real-time with the built-in microphone and speaker. The robust IP66-rated metal casing ensures durability and resistance to severe weather conditions, operating reliably from -30°C to 60°C.
- Flexible Wireless Setup & Remote Access: Easily connect via AP or WiFi using the dedicated application. Access live feeds and recorded footage anytime, anywhere, from your phone, tablet, or PC. Supports both cloud and local storage options (SD card not included).
The camera provides clear 10-meter full-color night vision for enhanced security after dark.
The IP66 weatherproof design ensures reliable operation in various weather conditions, from -20°C to 60°C.
6. Wartung
Regular maintenance ensures the longevity and optimal performance of your surveillance camera.
- Linsenreinigung: Wischen Sie die Kameralinse vorsichtig mit einem weichen, sauberen Tuch ab, um Staub oder Fingerabdrücke zu entfernen. Vermeiden Sie scheuernde Materialien, die die Linse zerkratzen könnten.
- Gehäusereinigung: Periodically clean the camera's exterior housing to remove dirt and debris, especially in dusty or harsh environments.
- Firmware-Updates: Check the SANNCE app regularly for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features and security enhancements.
- Speicherverwaltung: If using local storage (SD card), periodically review und verwaltet aufgezeichnetetage to ensure sufficient storage space. For cloud storage, monitor your subscription status.
- Verbindungsprüfung: Occasionally verify the WiFi connection strength and stability through the app to ensure continuous monitoring.
7. Fehlerbehebung
This section addresses common issues you might encounter with your SANNCE camera.
| Problem | Mögliche Ursache | Lösung |
|---|---|---|
| Kamera verbindet sich nicht mit WLAN | Incorrect WiFi password; Camera too far from router; Router band incompatibility. | Double-check WiFi password. Move camera closer to router. Ensure router supports 2.4G/5.8G and camera is connecting to the correct band. Restart camera and router. |
| Kein Bild-/Videofeed | No power; Network issue; App malfunction. | Check power connection. Verify WiFi connection. Restart the app or reinstall it. |
| Schlechte Nachtsichtqualität | Lens obstruction; Insufficient ambient light for color night vision; IR LEDs blocked. | Clean the camera lens. Ensure no objects are blocking the IR LEDs. For color night vision, ensure some ambient light is present. |
| Häufige Fehlalarme | Motion detection sensitivity too high; Non-human movements triggering alerts. | Adjust motion detection sensitivity in the app. Utilize human detection feature to filter out non-human movements. Define specific detection zones. |
| Zwei-Wege-Audio funktioniert nicht | Mikrofon/Lautsprecher in der App deaktiviert; Lautstärke zu niedrig; Netzwerkverzögerung. | Check app settings to ensure microphone and speaker are enabled and volume is adequate. Ensure a stable network connection. |
8. Spezifikationen
Detailed technical specifications for the SANNCE N98WHG camera.
- Modellname: SANNCE N98WHG
- Videoaufnahmeauflösung: 4K (8 MP)
- Konnektivitätstechnologie: Wireless (Dual-Band Wi-Fi: 2.4G & 5.8G)
- Verwendung: Draußen, Drinnen
- Besonderheit: High Resolution, Human Detection, Two-Way Audio, Night Vision
- Wetterbeständigkeit: IP66
- Betriebstemperatur: -30 °C bis 60 °C (-22 °F bis 140 °F)
- Nachtsicht: IR Night Vision (up to 100ft), Color Night Vision (up to 33ft)
- Videoaufnahmeformat: MPEG-4 (H.264+ compression)
- Montageart: Deckenmontage
- Formfaktor: Kugel
- Artikelabmessungen: 15 x 13 x 19 Zentimeter
- Energiequelle: Kabelgebundenes Elektrogerät (Batterien nicht erforderlich)
The camera utilizes H.264+ video compression for efficient storage.
9. Garantie und Support
SANNCE products come with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or visit the official SANNCE webWebsite.
If you encounter any issues or have questions regarding your SANNCE surveillance camera, please contact SANNCE customer support through their official website or the contact information provided in the app. Please have your model number (N98WHG) and purchase details ready when contacting support.