1. Einleitung
The Polycom VVX 1500 is an advanced IP video phone designed for business environments, offering a comprehensive Unified Communications (UC) solution. It integrates one-touch video calling, business applications, and robust IP telephony features, making it suitable for managers and knowledge workers.
Zu den Hauptmerkmalen gehören:
- Enables simple and fast touch screen video and voice calls directly from the workspace.
- Flexible and future-proof connectivity supporting both H.323 video and SIP telephony simultaneously.
- Designed to lower travel expenses and provide quick return on investment.
- Enhances productivity by increasing remote collaboration and facilitating visual communication.
- Supports innovative third-party applications through a full browser and customizable Polycom API.

Abbildung 1: Vorderseite view of the Polycom VVX 1500 IP Video Phone with its screen open, displaying a video call interface.
2. Packungsinhalt
Verify that all items are present in your Polycom VVX 1500 package:
- Polycom VVX 1500 Console
- Mobilteil
- Hörerkabel
- Ethernet Cable (CAT 5E or better)
- Netzteil (falls Power over Ethernet (PoE) nicht verwendet wird)
- Schnellstartanleitung (Dieses Handbuch dient als detaillierte Anleitung)
3. Einrichtungsanweisungen
Follow these steps to set up your Polycom VVX 1500 IP Video Phone:
- Anschließen des Mobilteils: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the back of the phone console.
- Mit Netzwerk verbinden:
- Verbinden Sie ein Ende des Ethernet-Kabels mit dem LAN-Anschluss auf der Rückseite des Telefons.
- Verbinden Sie das andere Ende des Ethernet-Kabels mit einem Netzwerk-Switch oder Router.
- Notiz: If your network provides Power over Ethernet (PoE), the phone will power on automatically.
- Stromversorgung anschließen (falls PoE nicht verwendet wird): If PoE is not available, connect the power adapter to the power port on the back of the phone, then plug the adapter into a wall outlet.
- Erster Systemstart: The phone will power on and begin its boot sequence. This may take a few minutes. The screen will display the Polycom logo and then proceed to load the operating system and network configuration.
- Netzwerkkonfiguration:
- The phone is typically configured to obtain an IP address automatically via DHCP.
- If static IP configuration is required, access the phone's settings menu after boot-up (refer to Section 4.3 for menu navigation).

Abbildung 2: Seite view of the Polycom VVX 1500 IP Video Phone, illustrating the angle of the screen and the general profile des Gerätes.
4. Bedienungsanleitung
4.1 Anrufe tätigen und entgegennehmen
- Anrufen: Lift the handset or press the Speakerphone button. Dial the number using the keypad and press the Wählen or Schicken Funktionstaste auf dem Bildschirm.
- So beantworten Sie einen Anruf: Heben Sie den Hörer ab, drücken Sie die Freisprechtaste oder die Taste Antwort Funktionstaste auf dem Bildschirm.
- So beenden Sie einen Anruf: Legen Sie den Hörer auf oder drücken Sie die Taste Anruf beenden Softkey.
4.2 Videoanrufe
The VVX 1500 supports one-touch video calls. Ensure your network and the recipient's device support video communication protocols (H.323 or SIP video).
- Initiating a Video Call: When making a call, if the recipient's device supports video, a video icon may appear. Tap it to initiate a video session.
- During a Video Call: Use the on-screen controls to manage video (e.g., mute camera, switch views). The integrated camera is located above the display.
4.3 Navigation und Menüs
The VVX 1500 features a large touchscreen display and physical navigation buttons.
- Touch-Screen: Tap icons and options directly on the screen to navigate menus, select contacts, and manage calls.
- Navigationscluster: Use the four-way navigation buttons and the central Wählen button to move through menus and confirm selections.
- Weiche Tasten: Context-sensitive buttons displayed on the screen directly above the physical buttons. Their function changes based on the current activity.
- Home "Button: Returns to the main idle screen.
4.4 Anruffunktionen
- Halten: Drücken Sie die Halten button or soft key to place an active call on hold. Press again to resume.
- Übertragung: Drücken Sie während eines aktiven Anrufs die Überweisen Drücken Sie die Funktionstaste, wählen Sie die neue Nummer und drücken Sie dann Überweisen again (consulted transfer) or hang up (blind transfer).
- Konferenz: Drücken Sie während eines aktiven Anrufs die Konferenz soft key, dial the third party, and then press Konferenz erneut allen Parteien beizutreten.
- Stumm: Drücken Sie die Stumm button to mute your microphone during a call. The button will illuminate when muted. Press again to unmute.
5. Wartung
To ensure the longevity and optimal performance of your Polycom VVX 1500, follow these maintenance guidelines:
- Reinigung: Mit einem weichen, fusselfreien Tuch leichtampened with water to clean the phone's surfaces and screen. Avoid abrasive cleaners, solvents, or aerosol sprays, as these can damage the finish or internal components.
- Staub: Regularly dust the phone, especially around the speaker and microphone grilles, to prevent accumulation that could affect audio quality.
- Umfeld: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Do not expose the phone to extreme temperatures.
- Kabel: Stellen Sie sicher, dass alle Kabel fest angeschlossen und nicht eingeklemmt oder überdehnt sind.
6. Fehlerbehebung
This section addresses common issues you might encounter with your Polycom VVX 1500.
| Problem | Mögliche Ursache | Lösung |
|---|---|---|
| Das Telefon lässt sich nicht einschalten. | Keine Stromversorgung über PoE oder Netzteil. |
|
| "Config Error" or "Network Down" message. | Network connectivity issue or incorrect configuration. |
|
| Kein Wählton oder keine Anrufe möglich. | Phone not registered with SIP/H.323 server, or network issue. |
|
| Video not working during a call. | Camera muted, network bandwidth, or recipient device incompatibility. |
|
7. Spezifikationen
| Besonderheit | Detail |
|---|---|
| Modellnummer | 2200-18061-025 |
| Produktabmessungen (L x B x H) | 7.5 x 7.1 x 5.9 Zoll (19.05 x 18.03 x 14.99 cm) |
| Artikelgewicht | 1.98 Pfund (0.9 Kilogramm) |
| Sichtbare Bildschirmdiagonale | 7 Zoll (18 cm) |
| Farbe | Schwarz |
| Telefontyp | Kabelgebunden |
| Stromquelle | Kabelgebundenes Elektrogerät (unterstützt PoE) |
| Dialer-Typ | Einzelne Tastatur |
| Typ des Anrufbeantworters | Digitales |
| Kompatible Geräte | H.323, SIP, IP Networks, PBX Systems |
| Konferenzschaltungsfunktion | 3-Wege |
| Sprache | Englisch |
| Hersteller | POLYCOM AUDIO |
8. Garantie und Support
8.1 Produktgarantie
Polycom products typically come with a limited hardware warranty. The duration and terms of the warranty may vary by region and point of purchase. Please refer to the warranty documentation provided with your product or visit the official Polycom webWebsite für detaillierte Garantieinformationen.
Notiz: This product is intended for business use and may require professional installation or configuration by an IT administrator or VoIP service provider.
8.2 Technischer Support
For technical assistance, configuration issues, or advanced troubleshooting, please contact your IT department or VoIP service provider. You can also find support resources, FAQs, and documentation on the official Polycom support webWebsite:
When contacting support, please have your product model number (VVX 1500) and serial number ready. The serial number is typically located on a label on the bottom of the phone console.





