Elo E931896

Benutzerhandbuch für das EloPOS 15" Kassensystem

Modell: E931896

1. Produktüberschreitungview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Front view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Abbildung 1: Vorderseite view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Packungsinhalt

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • EU-Netzkabel
  • Power Adapter - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Schnellinstallationsanleitung (QIG)

3. Hauptmerkmale

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Haltbarkeit auf kommerziellem Niveau: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • USB-C-Konnektivität: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Installationsanleitung

4.1. Auspacken und Aufstellen

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Stromversorgung anschließen

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Stecken Sie das Netzkabel in eine geerdete Steckdose.

4.3. Peripheriegeräte anschließen

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Detailliertes Heck view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Abbildung 2: Rückseite view with connection hub.

  • USB-Anschlüsse: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Ethernet Anschluss: Connect an Ethernet cable for network connectivity.
  • Serienanschlüsse: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • USB-C-Anschluss: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Bedienung

5.1. Ein-/Ausschalten

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Verwenden des Touchscreens

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Wartung

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Reinigen des Bildschirms: Benutzen Sie ein weiches, fusselfreies Tuch, dampMit einem nicht scheuernden, ammoniakfreien Glasreiniger reinigen. Reiniger nicht direkt auf den Bildschirm sprühen.
  • Reinigung des Casing: Wischen Sie die Außenseite abasing mit einem weichen, damp Tuch. Vermeiden Sie aggressive Chemikalien oder scheuernde Materialien.
  • Belüftung: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Software-Updates: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Fehlerbehebung

This section provides solutions to common issues you might encounter with your EloPOS system.

ProblemMögliche UrsacheLösung
Das System lässt sich nicht einschalten.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
Der Touchscreen reagiert nicht.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheriegerät (z. B. Drucker) nicht erkannt.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
Das System läuft langsam.Zu viele Anwendungen laufen gleichzeitig, zu wenig Arbeitsspeicher, Überhitzung.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Technische Daten

BesonderheitSpezifikation
Stehbildschirm Displaygröße15 Zoll
Bildschirmauflösung1024 x 768
Maximale Bildschirmauflösung1366 x 768
Prozessor3.1 GHz core_i3 (Intel 8th Generation)
RAM4 GB DDR4
FestplatteSSD mit 128 GB
Grafik-CoprozessorIntel HD-Grafik 520
BetriebssystemWindows 10
Anzahl der USB 2.0-Anschlüsse2
Anzahl der USB 3.0-Anschlüsse3
ArtikelmodellnummerE931896
Artikelgewicht11.6 Pfund
Produktabmessungen (L x B x H)8.71 x 14.16 x 13.37 Zoll
FarbeSchwarz
StromquelleAC
Bandtage240 Volt

9. Garantieinformationen

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Unterstützung und Kontakt

For further assistance, technical support, or service inquiries, please visit the official Elo webSie können die Website besuchen oder sich an den Kundendienst wenden. Weitere Informationen und Ressourcen finden Sie unter der Elo Store auf Amazon.

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