AVerMedia Live Gamer Bolt (GC555) User Manual

1. Einleitung

This manual provides essential information for the setup, operation, and maintenance of your AVerMedia Live Gamer Bolt (GC555) external capture card. Please read this document thoroughly before using the device to ensure proper functionality and to maximize your experience.

Figure 1: AVerMedia Live Gamer Bolt (GC555)

The Live Gamer Bolt is designed for content creators, enabling the capture of uncompressed 4K HDR video at 60 frames per second (FPS) or up to 240 FPS in Full HD. It utilizes Thunderbolt 3 technology for high-speed data transfer and low-latency performance.

2. Packungsinhalt

Überprüfen Sie, ob alle Artikel im Paket vorhanden sind:

• Live Gamer BOLT (GC555) device
• HDMI 2.0-Kabel
• Thunderbolt 3-Kabel
• 3.5-mm-Audiokabel
• Kurzanleitung
• CyberLink PowerDirector 15 Product Key Card (4K video editing software)

3. Systemanforderungen

3.1. Windows System Requirements

• Betriebssystem: Windows 10 x64 or Windows 11

For 4Kp60 HDR or 1080p240 Recording:

Laptop:

• CPU: Intel Core i7-7700HQ oder höher
• Grafikkarte: NVIDIA GeForce GTX1050 Ti or above
• RAM: 8 GB (DDR4 2400 or above)

Desktop:

• CPU: Intel Core i5-6XXX / AMD Ryzen 3 XXX oder höher
• Grafikkarte: NVIDIA GTX 1060 / AMD RX 5700 oder höher
• RAM: 8 GB (DDR4 2400 or above)

For 1080p60 Recording (4Kp60 HDR pass-through supported):

Laptop:

• CPU: Intel Core i7-4810MQ
• Grafikkarte: NVIDIA GeForce GTX 870M or above
• RAM: 8 GB

Desktop:

• CPU: Intel Core i5-3330 oder höher (i7-3770 empfohlen)
• Grafikkarte: NVIDIA GeForce GTX 650 / AMD Radeon R7 250X oder höher
• RAM: 4 GB

3.2. macOS System Requirements

• Betriebssystem: macOS High Sierra 10.15 and above
• Schnittstelle: Mac Thunderbolt 3 port
• Notiz: Does not support Apple Silicon (M1 or M2) platform.

For 4Kp60 or 1080p240 Recording (4Kp60 HDR pass-through supported):

iMac 2019:

• CPU: 3.2 GHz 6-Core Intel Core i7
• Grafikkarte: Radeon Pro 555X mit 2 GB GDDR5-Speicher
• RAM: 16 GB 2400 MHz DDR4-Speicher

MacBook Pro 2018:

• CPU: 2.6 GHz 6-Core Intel Core i7
• Grafikkarte: Radeon Pro 555X with 2GB of GDDR5 memory or Radeon Pro 560X with 4GB of GDDR5 memory and above
• RAM: 16 GB 2400 MHz DDR4-Speicher

Additional Mac Notes:

• HDR recording is not supported on Mac.
• Preset color space is NV12.
• A Thunderbolt 3 cable and port are required.

4. Einrichtungsanweisungen

4.1. Connecting the Live Gamer Bolt

1. Verbindung zur Quelle herstellen: Use an HDMI 2.0 cable to connect your gaming console (e.g., PS4 Pro, PS5, Xbox Series X/S) or other video source to the HDMI IN port on the Live Gamer Bolt.
2. Anschluss an das Display: Use another HDMI 2.0 cable to connect your display (TV or monitor) to the HDMI-Ausgang port on the Live Gamer Bolt. This provides pass-through video.
3. Mit Computer verbinden: Use the provided Thunderbolt 3 cable to connect the Live Gamer Bolt to a native Thunderbolt 3 port on your Windows or macOS computer. Wichtig: The device does not support USB Type-C, USB 3.1, 3.0, or 2.0 ports.
4. Audioverbindung (optional): If desired, connect the 3.5mm audio cable for additional audio input/output.

Figure 2: Live Gamer Bolt with Thunderbolt 3 connection

4.2. Softwareinstallation

After connecting the hardware, install the necessary software and drivers from the AVerMedia official website. The Live Gamer Bolt is compatible with AVerMedia's RECentral 4 software, as well as third-party streaming applications such as OBS, Streamlabs, and XSplit.

5. Bedienungsanleitung

5.1. Capturing and Streaming

The Live Gamer Bolt allows for high-quality video capture and streaming. Ensure your source device is outputting the desired resolution and frame rate.

Figure 3: Capturing 4K60 HDR content

• 4K60 HDR10 Capture: Record uncompressed 4K video at 60 FPS with HDR10 support.
• 1080p240fps Capture: Achieve ultra-smooth recordings at 240 FPS in Full HD.
• Extrem niedrige Latenz: Experience sub-50ms latency for seamless live streaming and gameplay viewing.

Figure 4: Achieving 240 FPS in Full HD

5.2. Audiofunktionen

The Live Gamer Bolt supports 7.1 surround sound passthrough, enhancing the immersive audio experience for both the user and the audience.

Figure 5: 7.1 Surround Sound Passthrough

5.3. Softwarekompatibilität

The device is compatible with various streaming and recording software:

• AVerMedia RECentral 4
• OBS Studio
• Streamlabs OBS
• XSplit
• Other popular live-streaming software

Figure 6: Compatible streaming software

5.4. Offizielles Produktvideo

Video 1: AVerMedia Live Gamer BOLT (GC555) Overview. This video provides a visual introduction to the features and capabilities of the Live Gamer Bolt.

6. Wartung

To ensure the longevity and optimal performance of your Live Gamer Bolt, follow these general maintenance guidelines:

• Reinigung: Reinigen Sie die Außenseite des Geräts mit einem weichen, trockenen Tuch. Vermeiden Sie die Verwendung von flüssigen Reinigungsmitteln oder Scheuermitteln.
• Belüftung: Stellen Sie sicher, dass das Gerät an einem gut belüfteten Ort aufgestellt wird, um eine Überhitzung zu vermeiden. Blockieren Sie die Lüftungsöffnungen nicht.
• Lagerung: Bewahren Sie das Gerät bei Nichtgebrauch an einem kühlen, trockenen Ort auf und schützen Sie es vor direkter Sonneneinstrahlung und extremen Temperaturen.
• Kabelpflege: Behandeln Sie die Kabel vorsichtig. Vermeiden Sie scharfe Knicke oder starkes Ziehen, da dies die Stecker oder die Verkabelung beschädigen könnte.

7. Fehlerbehebung

If you encounter issues with your Live Gamer Bolt, refer to the following common troubleshooting steps:

• Device Not Detected / No Signal:
  • Ensure the Thunderbolt 3 cable is securely connected to a native Thunderbolt 3 port on your computer. The device is not compatible with standard USB-C ports.
  • Verify that the HDMI IN and HDMI OUT cables are correctly connected and securely seated.
  • Check your computer's Device Manager (Windows) or System Information (macOS) to confirm the device is recognized.
  • Update your computer's Thunderbolt 3 drivers and the Live Gamer Bolt's firmware/drivers from the AVerMedia webWebsite.
• No HDR Recording on Mac:
  • HDR recording is not supported on macOS platforms with the Live Gamer Bolt. This is a known limitation.
• Incompatibility with Apple M1/M2 CPUs:
  • The Live Gamer Bolt is not compatible with Apple Silicon (M1 or M2) platforms. Ensure you are using an Intel-based Mac that meets the system requirements.
• HDR Issues with HDMI Switches/Matrices:
  • Some HDMI switches, matrices, or receivers may interfere with HDR signal passthrough, especially at higher chroma subsampling rates (e.g., 4K60Hz 4:4:4). Try connecting the console directly to the Live Gamer Bolt, bypassing intermediate devices, or adjust the output settings of your source device to a lower chroma subsampling if necessary.
• HDCP Detection Issues:
  • If you encounter issues with HDCP (High-bandwidth Digital Content Protection) preventing capture, check the settings within AVerMedia RECentral 4. There may be an option to disable HDCP detection for certain scenarios.
• Device Stops Working / Overheating / Fan Noise:
  • Sorgen Sie für ausreichende Belüftung rund um das Gerät.
  • If the device consistently stops working, overheats, or exhibits unusual fan noise, contact AVerMedia customer support for assistance. This may indicate a hardware issue.

8. Spezifikationen

9. Garantieinformationen

For detailed warranty information regarding your AVerMedia Live Gamer Bolt (GC555), please refer to the warranty card included in your product packaging or visit the official AVerMedia webDie Garantiebedingungen können je nach Region und Produkt variieren.

10. Unterstützung

If you require further assistance, technical support, or have questions not covered in this manual, please contact AVerMedia customer support through their official website or designated support channels. Ensure you have your product model number (GC555) and any relevant purchase information available when contacting support.