1. Einleitung
This manual provides instructions for the installation, operation, and maintenance of your Tork Matic Hand Towel Roll Dispenser with Intuition Sensor, Model 461202. This touch-free dispenser is designed for hygienic, one-at-a-time dispensing of hand towels, suitable for various commercial environments.
The dispenser features an Intuition Sensor for automatic towel delivery, an LED refill indicator, and adjustable sheet length settings to optimize towel consumption. It is ADA Compliant and designed for use with Tork H1 roll towels.
2. Wichtige Sicherheitshinweise
Bitte lesen Sie vor der Installation und Inbetriebnahme alle Anweisungen sorgfältig durch. Bewahren Sie diese Anleitung zum späteren Nachschlagen auf.
- Ensure the dispenser is securely mounted to a stable surface to prevent injury or damage.
- Use only the specified battery type (3 x C alkaline batteries). Do not mix old and new batteries, or different types of batteries.
- Keep hands clear of moving parts during operation and maintenance.
- Den Spender nicht in Wasser tauchen oder übermäßiger Feuchtigkeit aussetzen.
- This dispenser is intended for use with Tork H1 roll towels only. Use of other refills may impair performance and void warranty.
- Verwenden Sie zum Reinigen ein weiches,amp Mit einem Tuch abwischen. Vermeiden Sie scheuernde Reiniger oder Lösungsmittel.
3. Packungsinhalt
Überprüfen Sie, ob alle Artikel im Paket vorhanden sind:
- Tork Matic® Hand Towel Dispenser - with Intuition™ Sensor
- Installation hardware (screws, anchors)
- Key for smart lock (if applicable)
- Bedienungsanleitung
4. Einrichtung und Installation
4.1 Wandmontage
The dispenser is designed for easy wall mounting. Ensure the installation surface is level and capable of supporting the dispenser's weight when full.
- Choose a suitable location, ensuring adequate clearance for operation and maintenance.
- Open the dispenser cover using the provided key or by pressing the release button (if keyless).
- Markieren Sie die Bohrpunkte an der Wand, indem Sie die Befestigungslöcher des Spenders als Schablone verwenden.
- Bohren Sie Löcher und setzen Sie geeignete Wandanker ein.
- Secure the dispenser to the wall using the provided screws.
- Schließen Sie die Spenderabdeckung.
4.2 Einlegen der Batterie
The dispenser requires three (3) C alkaline batteries for operation.
- Öffnen Sie die Spenderabdeckung.
- Locate the battery compartment, typically on the inside back panel.
- Insert three new C alkaline batteries, ensuring correct polarity (+/-).
- Schließen Sie den Batteriefachdeckel.
4.3 Loading Paper Towels
This dispenser is compatible with Tork H1 roll towels.
- Öffnen Sie die Spenderabdeckung.
- Place the new Tork H1 roll towel onto the internal spindle, ensuring it rotates freely.
- Feed the leading edge of the towel into the dispensing mechanism as indicated by internal guides.
- Ensure the towel is properly engaged and a small portion is visible at the dispensing opening.
- Schließen Sie die Spenderabdeckung.

Figure 4.3: Illustration of paper towel roll loading.
4.4 Adjusting Sheet Length
The dispenser allows for adjustable sheet lengths to optimize consumption. Available lengths are typically 10, 12, 14, or 18 inches.
- Öffnen Sie die Spenderabdeckung.
- Locate the sheet length adjustment mechanism, usually a switch or dial inside the dispenser.
- Select the desired sheet length.
- Schließen Sie die Spenderabdeckung.

Abbildung 4.4: Intern view highlighting adjustable sheet length and other features.
5. Bedienungsanleitung
5.1 Touch-Free Dispensing
The Tork Matic dispenser utilizes an Intuition Sensor for automatic, touch-free operation.
- Place your hand in front of the sensor located on the front of the dispenser.
- The dispenser will automatically present a single sheet of towel.
- Take the dispensed towel. The sensor will reset for the next use.

Figure 5.1: Touch-free dispensing in action.
5.2 LED Refill Indicator
The dispenser is equipped with an LED indicator to signal when a refill is needed.
- A solid green light indicates sufficient towel supply.
- A flashing yellow or red light indicates that the towel roll is low and requires replacement soon.
- A solid red light indicates the towel roll is empty or batteries are low.
6. Wartung
6.1 Reinigung
Regelmäßige Reinigung trägt zur Aufrechterhaltung der Hygiene und optimalen Leistung bei.
- Öffnen Sie die Spenderabdeckung.
- Wipe down all surfaces, including the sensor area, with a soft, damp Tuch.
- For stubborn marks, use a mild, non-abrasive cleaning solution. Avoid harsh chemicals or solvents.
- Ensure all surfaces are dry before closing the cover.
6.2 Nachfüllen
When the LED indicator signals a low towel supply, replace the roll as described in Section 4.3.

Abbildung 6.2: Bspamples of compatible Tork H1 roll towels.
7. Fehlerbehebung
| Problem | Mögliche Ursache | Lösung |
|---|---|---|
| Dispenser not dispensing towels. | Schwache oder leere Batterien. Towel roll empty or improperly loaded. Sensor verstopft oder verschmutzt. | Batterien ersetzen. Load a new towel roll correctly. Reinigen Sie den Sensorbereich. |
| Towel dispenses too short or too long. | Incorrect sheet length setting. | Adjust the sheet length setting (refer to Section 4.4). |
| Towel jams frequently. | Towel roll not loaded correctly. Using incompatible towel type. Internal mechanism dirty or damaged. | Re-load towel roll, ensuring it feeds smoothly. Ensure you are using Tork H1 roll towels. Clean internal components. If problem persists, contact support. |
| LED indicator shows low battery/refill but dispenser is working. | Sensor malfunction or temporary error. | Open and close the dispenser cover to reset. If issue persists, check batteries or contact support. |
8. Spezifikationen
| Besonderheit | Detail |
|---|---|
| Technische Daten | 15"L x 10"W x 13.6"D (approximate) |
| Gewicht | 10.85 Pfund |
| Modellnummer | 461202 |
| Material | Edelstahl, Kunststoff |
| Farbe | Silber |
| Montagetyp | Wandhalterung |
| Stromquelle | 3 x C Alkaline Batteries |
| Compatible Towels | Tork H1 Roll Towels (e.g., 290094, 290096, 290095, 290092A, 290089, 290088) |
| Abgabe | Touch-free, One-at-a-Time |
| Merkmale | Intuition Sensor, LED Refill Indicator, Adjustable Sheet Length, Smart Lock |

Figure 8.1: Dispenser dimensions.
9. Garantie und Support
This Tork dispenser comes with a 5-year extended warranty. Registration is required for eligibility.
For warranty registration and further support, please visit the official Tork webWebsite:

Abbildung 9.1: Garantieinformationen.





