1. Produktüberschreitungview
The FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320 is an advanced audio and video intercom system designed for security and communication within residential or commercial buildings. This unit serves as a central guard station monitor, enabling clear audio-visual communication with visitors and residents, and providing control over access points. Its intuitive touch and button controls ensure ease of use for security personnel.

Figure 1: FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320, showing the handset, screen, and control buttons.
2. Einrichtung und Installation
2.1 Auspacken des Geräts
Carefully remove all components from the packaging. Verify that all items listed in the packing list are present and undamaged. Retain the original packaging for future transport or storage.
2.2 Montagemöglichkeiten
The Veo Guard Unit Monitor 9320 supports both Türhalterung Und Außenberg configurations. Choose a stable, flat surface for installation, ensuring adequate space for ventilation and cable management.
- Türhalterung: Ideal for integration into existing door entry panels or custom enclosures.
- Außenmontage: Suitable for surface mounting on a desk or wall using the provided stand or mounting bracket.
2.3 Verkabelung und Anschlüsse
Connect the unit to the FERMAX Duox Plus system using the appropriate wiring diagrams provided in the separate installation guide. Ensure all connections are secure and correctly polarized to prevent damage. Power should only be applied after all connections are verified.
- Connect the Duox Plus bus lines (data and power).
- Connect the audio lines (if applicable for external speakers/microphones).
- Connect the power supply unit to a suitable electrical outlet.
2.4 Erstes Einschalten
Once all connections are made, plug in the power supply. The unit will perform a self-test and display the FERMAX logo, followed by the main interface. Allow a few moments for the system to initialize fully.
3. Bedienungsanleitung
3.1 Navigation der Benutzeroberfläche
The monitor features a combination of Berühren screen and physical Taste controls. The main screen displays various icons for different functions.
- Touch-Screen: Tap icons or swipe to navigate menus and select options.
- Physische Tasten: Use the dedicated buttons for common actions such as answering calls, opening doors, or navigating back.
3.2 Anrufe tätigen und entgegennehmen
To initiate a call, select the desired resident or apartment from the directory on the screen and press the call button. When a call is received, the monitor will ring and display the caller's video (if available). Lift the handset or press the answer button to establish communication.
3.3 Türöffnungsfunktion
During an active call, press the dedicated door release button (often marked with a key icon) to unlock the connected entrance. Ensure the identity of the visitor is confirmed before releasing the door.
3.4 Systemeinstellungen
Access the settings menu via the gear icon on the main screen. Here you can adjust volume, screen brightness, language, and other system preferences. Refer to the detailed system manual for advanced configuration options.
4. Wartung
4.1 Reinigung des Geräts
Um den Monitorbildschirm und c zu reinigenasing, use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive cleaning solution. Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the surface. Ensure the unit is powered off before cleaning.
4.2 Allgemeine Pflege
- Das Gerät sollte vor direkter Sonneneinstrahlung, übermäßiger Hitze und Feuchtigkeit geschützt werden.
- Belüftungsöffnungen nicht blockieren.
- Vermeiden Sie es, das Gerät fallen zu lassen oder starken Stößen auszusetzen.
- Regularly check cable connections for looseness or damage.
5. Fehlerbehebung
This section addresses common issues you might encounter with your FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320.
| Problem | Mögliche Ursache | Lösung |
|---|---|---|
| Kein Strom/Bildschirm bleibt schwarz | Power cable disconnected; Power supply failure; System fault. | Check power cable connection. Ensure power outlet is functional. Contact technical support if issue persists. |
| Kein Ton während der Anrufe | Volume too low; Handset not properly seated; Wiring issue. | Adjust volume in settings. Ensure handset is correctly placed. Verify audio wiring connections. |
| Cannot open door | Door release not activated; Wiring issue to door lock; Lock malfunction. | Ensure call is active and door release button is pressed. Check wiring to the door lock. Consult a qualified technician for lock issues. |
| Touchscreen reagiert nicht | Vorübergehender Softwarefehler; Bildschirm beschädigt. | Restart the unit by disconnecting and reconnecting power. If unresponsive, contact support. |
For issues not listed here or if troubleshooting steps do not resolve the problem, please contact FERMAX technical support.
6. Technische Daten
| Besonderheit | Detail |
|---|---|
| Modell | 9320 |
| Marke | FERMAX |
| Kontrollmethode | Berührungstaste |
| Montagetyp | Door Mount, Outside Mount |
| Lautsprechertyp | Computer, Outdoor |
| Einheitenanzahl | 1.0 Anzahl |
| Verpackungsabmessungen | 10.71 x 9.41 x 2.56 Zoll |
| Wasserdicht | FALSCH |
| ASIN | B0C9K2RW3B |
| Datum der ersten Verfügbarkeit | 27. Juni 2023 |
7. Garantie und Support
7.1 Produktgarantie
The FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320 is covered by a standard manufacturer's warranty. Please refer to the warranty card included with your product or visit the official FERMAX webAuf der Webseite finden Sie die detaillierten Garantiebedingungen und deren Dauer.
7.2 Technischer Support
For technical assistance, installation queries, or advanced troubleshooting, please contact FERMAX customer support. You can find contact information, FAQs, and additional resources on the official FERMAX webWebsite:
Visit FERMAX Official WebWebsite
When contacting support, please have your product model (9320) and ASIN (B0C9K2RW3B) readily available.






