1. Einführung und Endeview
The HTW Koi Duo electric water heater is designed to provide efficient and reliable hot water for your home. Available in 50, 80, and 100-liter capacities, this model features a compact design with shallow depth, allowing it to fit into various spaces. Its multiposition capability enables both vertical and horizontal installation, offering flexibility for your kitchen or utility room. The Koi Duo incorporates advanced technology, including a double tank system for faster hot water delivery and enhanced energy savings, achieving an energy efficiency rating of B. It also features WiFi connectivity for smart control via a dedicated application.
2. Hauptmerkmale
- Multiposition Installation: Can be installed both vertically and horizontally to adapt to different spaces.
- WiFi-Konnektivität: Integrated WiFi for remote control and monitoring via a smartphone application.
- Double Tank System: Provides hot water faster and improves energy efficiency.
- Electronic Anode: Offers enhanced protection for the inner surface of the tank without requiring maintenance.
- Digitaler Touchscreen: Intuitive interface for direct control and temperature adjustment.
- Smart-Modus: Analyzes and memorizes user consumption habits to optimize energy savings automatically.
- High-Density Polyurethane Insulation: Ensures excellent thermal retention and durability.
- Dry Overheating Protection: Safety feature to prevent damage from overheating when the tank is dry.
- Frostschutz: Safeguards the unit in cold environments.
- Energy Efficiency Class B: Entwickelt für reduzierten Energieverbrauch.
- Armored Resistance: Ensures rapid heat transfer to the water.

3. Sicherheitshinweise
Bitte lesen Sie vor der Installation und Inbetriebnahme alle Sicherheitshinweise sorgfältig durch. Die Nichtbeachtung dieser Hinweise kann zu Sachschäden, Verletzungen oder zum Tod führen.
- Professionelle Installation: Installation must be performed by a qualified technician in accordance with local regulations and codes.
- Elektrische Sicherheit: Ensure the unit is properly grounded. Do not use extension cords. Disconnect power before any maintenance or service.
- Wasserdruck: The water heater must be connected to a water supply with appropriate pressure. A safety valve (included) must be installed on the cold water inlet to protect against excessive pressure.
- Temperatureinstellungen: Be cautious when setting high temperatures to avoid scalding.
- Kinder und schutzbedürftige Personen: Dieses Gerät ist nicht für den Gebrauch durch Personen (einschließlich Kinder) mit eingeschränkten physischen, sensorischen oder geistigen Fähigkeiten oder Mangel an Erfahrung und Wissen bestimmt, es sei denn, sie werden von einer für ihre Sicherheit verantwortlichen Person beaufsichtigt oder erhalten Anweisungen zur Verwendung des Geräts.
- Leckage: Regularly inspect the unit for any signs of water leakage. In case of leakage, immediately turn off the water supply and disconnect power.
4. Installation
The HTW Koi Duo water heater offers flexible installation options, supporting both vertical and horizontal mounting. Ensure the chosen location is structurally sound to support the full weight of the water heater when filled with water.
4.1. Abmessungen und Aufstellung
Refer to the diagram below for precise dimensions. Allow adequate clearance around the unit for maintenance and air circulation.

4.2. Enthaltene Komponenten
Folgende Komponenten sind für die Installation enthalten:
- Electrolytic Sleeves (Manguitos Electrolíticos)
- Safety Valve (Válvula de Seguridad)
4.3. Benötigte Werkzeuge (nicht im Lieferumfang enthalten)
A qualified technician will typically require standard plumbing and electrical tools, including but not limited to:
- Bohrer und Bohrer
- Measuring tape and level
- Wrenches (adjustable, pipe wrench)
- Schraubendreher
- Teflonband oder Rohrdichtungsmittel
- Wall anchors/screws suitable for your wall type
4.4. Montage des Warmwasserbereiters
- Markierung: Use the provided template (if any, or measure directly from the unit) to mark the drilling points for the mounting brackets on the wall. Ensure the marks are level and correctly spaced for either vertical or horizontal orientation.
- Bohren: Bohren Sie an den markierten Stellen Löcher mit einem für Ihr Wandmaterial geeigneten Bohrer.
- Verankerung: Setzen Sie Wandanker in die Bohrlöcher ein.
- Montagehalterungen: Secure the mounting brackets firmly to the wall using screws.
- Hanging the Unit: Carefully lift the water heater and hang it onto the secured mounting brackets. Ensure it is stable and securely seated.
4.5. Sanitäranschlüsse
- Sicherheitsventil: Install the safety valve onto the cold water inlet of the water heater. Use Teflon tape or pipe sealant to ensure a watertight connection.
- Electrolytic Sleeves: Attach the electrolytic sleeves to both the cold and hot water connections of the water heater.
- Wasserleitungen: Connect the cold water supply line to the cold water inlet (typically marked blue or with a blue ring) and the hot water outlet line to the hot water outlet (typically marked red or with a red ring).
- Drainage: If possible, connect a drain line to the safety valve outlet to direct any pressure relief discharge to a suitable drain.
- Füllen des Tanks: Before connecting to electrical power, open a hot water faucet in your home and then slowly open the cold water supply valve to the water heater. Allow the tank to fill completely until water flows steadily from the hot water faucet, indicating all air has been purged from the system. Close the hot water faucet.
4.6. Elektrische Verbindung
- Stromversorgung: Connect the water heater to a dedicated, properly grounded electrical circuit as per local electrical codes. The unit operates at 1800 W.
- Leistungsschalter: Ensure the circuit breaker for the water heater is in the OFF position during connection.
- Letzte Verbindung: Once all plumbing connections are secure and the tank is filled with water, connect the power cord to the electrical outlet or hardwire the unit if required.
5. Aufstellungs- und Bedienungsanleitung
5.1. Erstes Einschalten
After completing installation and filling the tank, turn on the circuit breaker to supply power to the water heater. The digital touch display will illuminate.
5.2. Digital Touch Display
The digital touch display allows you to monitor the current water temperature and select various operating modes.
5.3. Temperaturregelung
Use the touch controls on the display to adjust the desired water temperature. The display will show the set temperature and the current water temperature.
5.4. Intelligenter Modus
Activate the "Smart Mode" for optimized energy savings. In this mode, the water heater analyzes and memorizes your hot water consumption patterns over approximately 15 days. It then automatically adjusts its heating schedule to ensure hot water is available when needed, while minimizing energy use during off-peak times.
5.5. WLAN-Verbindung und App-Steuerung
The HTW Koi Duo features integrated WiFi for remote control. Download the dedicated smartphone application (available on Apple Store and Google Play) and follow the in-app instructions to connect your water heater. Through the app, you can:
- Das Gerät per Fernzugriff ein- und ausschalten.
- Passen Sie die Temperatureinstellungen an.
- Energieverbrauch überwachen.
- Heizpläne programmieren.
- Receive notifications and direct technical support.

6. Wartung
Regular maintenance ensures the longevity and efficient operation of your HTW Koi Duo water heater. Always disconnect power before performing any maintenance.
- Electronic Anode: The electronic anode provides continuous protection against corrosion and does not require periodic replacement or maintenance, unlike traditional sacrificial anodes.
- Sicherheitsventil: Periodically check the safety valve by lifting its lever to ensure it operates freely and discharges water. This helps prevent mineral buildup.
- Reinigung: Reinigen Sie die Außenseite des Warmwasserbereiters mit einem weichen, fusselfreien Tuch.amp Tuch. Keine Scheuer- oder Lösungsmittel verwenden.
- Professionelle Inspektion: It is recommended to have a qualified technician inspect the water heater annually to check for sediment buildup, element condition, and overall system integrity.
7. Fehlerbehebung
If you experience issues with your water heater, refer to the following common troubleshooting steps. For complex problems, contact qualified technical support.
- Kein heißes Wasser:
- Check if the power supply is connected and the circuit breaker is ON.
- Ensure the water heater is turned ON via the display or app.
- Verify that the temperature setting is appropriate.
- Prüfen Sie, ob das Kaltwasserzufuhrventil vollständig geöffnet ist.
- Unzureichendes Warmwasser:
- Erhöhen Sie die Temperatureinstellung.
- Allow more time for the unit to heat water, especially after high demand.
- Ensure "Smart Mode" is not overly restricting heating times if your habits have changed.
- Wasserleck:
- Immediately turn off the water supply and disconnect power.
- Inspect connections for loose fittings.
- If the leak is from the safety valve, it might be due to excessive pressure; ensure the valve is functioning correctly.
- Wenden Sie sich zur Reparatur an einen qualifizierten Techniker.
- Probleme mit der WLAN-Verbindung:
- Ensure your home WiFi network is active and the signal is strong near the water heater.
- Restart your router and the water heater.
- Re-attempt the pairing process through the app.
8. Spezifikationen
| Besonderheit | Spezifikation |
|---|---|
| Marke | HTW |
| Modell | Koi Duo |
| Kapazität | 100 Liter |
| Abmessungen (H x B x T) | 121.9 x 53.6 x 30 cm |
| Leistung | 1800 Watt |
| Energieeffizienzklasse | B |
| Montagetyp | Wall (Vertical and Horizontal) |
| Water Inlet/Outlet Pipe | 1/2 Zoll |
| Schutzklasse | IPX4 |

9. Garantie und Support
Your HTW Koi Duo electric water heater is designed for durability and long-term performance. For specific warranty terms and conditions, please refer to the warranty card included with your product or contact HTW customer service.
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact HTW customer support. The integrated WiFi application also provides a direct connection to technical service for convenient support.
Bewahren Sie Ihren Kaufbeleg als Kaufnachweis für Garantiezwecke auf.