1. Einleitung und Produktübersichtview
Thank you for choosing the BESTHERM FREYA 1500W Electric Radiator. This manual provides essential information for the safe installation, operation, and maintenance of your new heating appliance. Please read it thoroughly before use and retain it for future reference.
The FREYA 1500W radiator features a ceramic and film heating core, designed to provide gentle, homogeneous heat. This technology ensures a rapid temperature rise and sustained comfort without drying out the air, even after the unit is switched off. It is an efficient dry inertia radiator, consuming less energy than traditional convectors while maintaining a stable and pleasant temperature in rooms up to 15 m².

Bild 1.1: Vorderseite view of the BESTHERM FREYA 1500W Electric Radiator, highlighting its sleek white design and 2-year warranty.

Abbildung 1.2: Detailansicht view of the ceramic and film heating core, illustrating its components for rapid and gentle heat distribution.
2. Sicherheitshinweise
WARNUNG: Die Nichtbeachtung dieser Sicherheitshinweise kann zu Bränden, Stromschlägen oder Verletzungen führen.
- Always ensure the radiator is installed by a qualified electrician in accordance with local electrical codes.
- Do not cover the radiator. Covering the radiator can cause overheating and fire.
- Keep flammable materials (curtains, furniture, etc.) at a safe distance from the appliance.
- Dieses Gerät ist mit einem Kindersicherung Funktion, um versehentliche Änderungen an den Einstellungen zu verhindern.
- An Überhitzungsschutzsystem is integrated to automatically shut off the radiator if it reaches an unsafe temperature.
- The radiator has an Schutzart IP24, indicating protection against solid objects over 12.5mm and splashing water from any direction. However, do not install in areas where it may be directly exposed to water.
- Führen Sie keine Gegenstände in die Öffnungen des Heizkörpers ein.
- Trennen Sie die Stromversorgung, bevor Sie Reinigungs- oder Wartungsarbeiten durchführen.
3. Einrichtung und Installation
The BESTHERM FREYA radiator is designed for wall mounting. Mounting hardware is included for easy installation.
3.1 Abmessungen und Platzierung

Image 3.1: Dimensions of the FREYA 1500W radiator, measuring 80 cm in length, 45 cm in height, and 12.5 cm in depth, with a weight of 9.1 kg.
Ensure adequate clearance around the radiator for proper heat circulation and safety. The radiator is suitable for heating areas up to 15 m².
3.2 Elektrischer Anschluss
This appliance requires a three-phase connection. Always connect the Neutral (Blue wire) and Phase (Brown or Red wire). The Black wire should only be connected for control via a central thermostat. Do not connect the Black wire to earth.

Image 3.2: Electrical connection diagram, illustrating the correct wiring for Neutral (Blue), Phase (Brown/Red), and the optional Black wire for central thermostat control. Emphasizes not connecting the Black wire to earth.
3.3 Installation and Programming Videos
For detailed visual guides on installation and programming, scan the QR code below or visit the BESTHERM YouTube channel.

Image 3.3: QR code to access BESTHERM's official YouTube channel for installation and programming video tutorials. Visit BESTHERM YouTube Channel
4. Bedienungsanleitung
The FREYA 1500W radiator features an intuitive LCD touch screen for easy control and programming.
4.1 Grundlegende Bedienung
Use the touch screen controls to adjust the desired temperature. The display will show the current settings and temperature.
4.2 Programmiermodi
The radiator offers comprehensive programming options to suit your lifestyle and optimize energy consumption:
- Pre-recorded Weekly Programs: Choose from 3 pre-set weekly programs.
- Customizable Program: Create 1 personalized weekly program to match your specific heating needs.
- 6 Pilot Wire Modes: Utilize modes such as Comfort, Eco, Frost Protection, and more, if connected via a pilot wire system.
4.3 Fenster-Offen-Erkennung
The radiator includes a window open detection feature. If a window is opened, the radiator will automatically reduce its heating output to save energy.
5. Wartung
Regelmäßige Wartung gewährleistet die Langlebigkeit und den effizienten Betrieb Ihres Heizkörpers.
- Reinigung: Ensure the radiator is switched off and unplugged before cleaning. Use a soft, damp Mit einem Tuch die Außenseite abwischen. Keine Scheuermittel oder Lösungsmittel verwenden.
- Staubentfernung: Um einen optimalen Luftstrom zu gewährleisten, sollte der Staub regelmäßig mit einer weichen Bürste oder einem Staubsaugeraufsatz aus den Lüftungsschlitzen entfernt werden.
- Inspektion: Regularly check the power cord and plug for any signs of damage. If any damage is found, contact customer support immediately.
6. Fehlerbehebung
If you encounter issues with your BESTHERM FREYA radiator, refer to the following common solutions:
- Heizkörper heizt nicht:
- Prüfen Sie, ob die Stromversorgung angeschlossen und der Leitungsschutzschalter eingeschaltet ist.
- Ensure the radiator is switched on and the desired temperature is set higher than the ambient temperature.
- Verify that the child safety lock is not activated, preventing temperature adjustments.
- Ungleichmäßige Erwärmung:
- Ensure no objects are blocking the radiator's heat output.
- Check for drafts or open windows that might trigger the window open detection feature.
- Anzeige funktioniert nicht:
- Try resetting the radiator by turning off the power at the main switch for a few minutes, then turning it back on.
If the problem persists after attempting these solutions, please contact BESTHERM customer support.
7. Spezifikationen
| Besonderheit | Spezifikation |
|---|---|
| Marke | Bestherm |
| Modell | FREYA 1500W |
| Farbe | Weiß |
| Abmessungen (L x B x H) | 80 cm x 12.5 cm x 45 cm |
| Gewicht | 9 Kilogramm |
| Heizmethode | Dry Inertia (Ceramic + Film) |
| Stromquelle | Stromkabel |
| Montagetyp | Wandhalterung |
| Besondere Merkmale | Child Lock, Window Open Detection, Overheat Protection |
| IP-Schutzart | IP24 |
| Empfohlene Verwendung | Innenräume (Büro, Zuhause) |
8. Garantieinformationen
The BESTHERM FREYA 1500W Electric Radiator comes with a 2 Jahr Garantie Diese Garantie gilt ab Kaufdatum und deckt Herstellungsfehler bei normalem Gebrauch ab. Bitte bewahren Sie Ihren Kaufbeleg für Garantieansprüche auf. Schäden durch unsachgemäße Installation, Missbrauch oder nicht autorisierte Reparaturen sind von der Garantie ausgeschlossen.
9. Support und Kontaktinformationen
BESTHERM is committed to providing responsive customer service. Our support team is based in France and is available to assist you with any questions or issues.

Image 9.1: BESTHERM customer service details, including online FAQ, phone, and email support.
- Online-FAQ: Besuchen Sie unsere website for frequently asked questions and detailed guides: www.bestherm.fr/pages/faq
- Telephone Assistance: Call us at 03 20 47 05 37
- E-Mail-Support: Kontaktieren Sie uns per E-Mail unter sav@hom-y.fr





