Bisofice 80mm Thermal Receipt Printer

1. Einleitung

This manual provides detailed instructions for the installation, operation, and maintenance of your Bisofice 80mm Thermal Receipt Printer, Model POS-8370USB-W. This printer is designed for efficient and reliable receipt printing in various commercial environments such as restaurants, supermarkets, retail stores, and hotels.

The printer features high-speed thermal printing, USB and LAN connectivity, and compatibility with multiple operating systems. Please read this manual thoroughly before using the product to ensure proper function and longevity.

Image 1.1: The Bisofice 80mm Thermal Receipt Printer is suitable for a wide range of applications including restaurants, clothing shops, retail stores, and hotels.

2. Produktüberschreitungview

The Bisofice POS-8370USB-W is a high-performance thermal receipt printer designed for point-of-sale (POS) systems. It offers fast printing, clear output, and multiple connectivity options.

2.1 Hauptmerkmale

• Hochgeschwindigkeitsdruck: Up to 220 mm/s for efficient transaction processing.
• Hohe Auflösung: 203 dpi for clear and crisp text and graphics.
• Duale Konnektivität: USB and LAN ports for flexible integration into various systems.
• ESC/POS Command Compatible: Standard command set for broad software compatibility.
• Automatischer Schneider: Ensures clean and precise receipt cuts.
• Treiberunterstützung: Compatible with Win2003/XP/7/8/10, Linux, and MAC OS.
• Cash Drawer Support: Integrated port for cash drawer connection.
• No Ink/Ribbon Required: Utilizes thermal printing technology, reducing operational costs.
• Ton- und Lichtalarm: Alerts for receipt omission to improve service efficiency.

Bild 2.1: Überview of the Bisofice 80mm Thermal Receipt Printer, emphasizing features like auto-cutter, fast printing, and USB+LAN connectivity.

2.2 Packungsinhalt

Bitte überprüfen Sie beim Auspacken, ob alle folgenden Artikel enthalten sind:

• Bisofice Thermal Receipt Printer (Model POS-8370USB-W)
• Stromkabel
• USB-Kabel
• Thermal Paper Roll (80x30mm)
• Bedienungsanleitung

3. Einrichtung

Follow these steps to set up your Bisofice thermal receipt printer.

3.1 Treiberinstallation

Important: Before connecting the printer, download and install the necessary drivers.

1. Visit the driver download URL: http://www.cnfujun.com/d/33
2. Download the appropriate driver for your operating system (Windows, Linux, or MAC OS).
3. Befolgen Sie die Anweisungen auf dem Bildschirm, um die Treiberinstallation abzuschließen.

3.2 Anschließen des Druckers

1. Connect the power cable to the printer's power port and then to a power outlet.
2. Für die USB-Verbindung: Verbinden Sie ein Ende des USB-Kabels mit dem USB-Anschluss des Druckers und das andere Ende mit Ihrem Computer.
3. For LAN connection: Connect an Ethernet cable to the printer's LAN port and the other end to your network router or switch.
4. If using a cash drawer, connect its cable to the designated cash drawer port on the printer.

Image 3.1: Illustrates the USB connection setup and the various ports available on the printer, including USB, LAN, and power.

3.3 Einlegen von Thermopapier

1. Open the printer's top cover by pressing the release button.
2. Setzen Sie die Thermopapierrolle in das Papierfach ein und achten Sie darauf, dass das Papier von unten zugeführt wird und die Vorderkante gerade ist.
3. Ziehen Sie ein kleines Stück Papier hinter dem Schneidewerkzeug heraus.
4. Schließen Sie den oberen Deckel fest, bis er einrastet.

Image 3.2: The printer uses thermal paper rolls, eliminating the need for ink or ribbons, which simplifies maintenance and reduces costs.

4. Bedienungsanleitung

Once the printer is set up and drivers are installed, you can begin printing.

4.1 Ein-/Ausschalten

• To power on, press the power button located on the front or side of the printer. The power indicator light will illuminate.
• Zum Ausschalten den Netzschalter gedrückt halten, bis sich der Drucker ausschaltet.

4.2 Printing Receipts

1. Stellen Sie sicher, dass der Drucker eingeschaltet und mit Ihrem Computer oder Netzwerk verbunden ist.
2. From your POS software or application, initiate a print command for a receipt.
3. The printer will automatically print the receipt and cut the paper.

Image 4.1: The printer delivers clear printing with 203 dpi resolution, ensuring readability of receipts.

4.3 Status Indicators and Alarms

The printer is equipped with status indicators and an alarm system:

• Blue Light Flash (Power On): Indicates the printer is powered on and ready.
• Red Light Flash (Printing/Error): Indicates printing in progress or an error condition, such as paper out or cover open.
• Tonalarm: An audible alarm may sound to indicate receipt omission, ensuring no bills are missed.

Image 4.2: The printer features sound and light alarms to prevent receipt omission, enhancing operational efficiency.

5. Wartung

Regelmäßige Wartung gewährleistet optimale Leistung und verlängert die Lebensdauer Ihres Druckers.

5.1 Reinigung des Druckkopfes

The thermal print head should be cleaned periodically to maintain print quality. Use a soft, lint-free cloth dampmit Isopropylalkohol gereinigt.

1. Schalten Sie den Drucker aus und trennen Sie das Netzkabel.
2. Öffnen Sie die Druckerabdeckung.
3. Gently wipe the thermal print head surface with the alcohol-dampened tuch.
4. Lassen Sie den Druckkopf vollständig trocknen, bevor Sie die Abdeckung schließen und die Stromversorgung wiederherstellen.

5.2 Papierrollenwechsel

Replace the paper roll as described in Section 3.3 when the paper runs out or the print quality deteriorates.

5.3 Allgemeine Pflege

• Bewahren Sie den Drucker in einer sauberen, staubfreien Umgebung auf.
• Setzen Sie den Drucker keiner direkten Sonneneinstrahlung, hohen Temperaturen oder übermäßiger Luftfeuchtigkeit aus.
• Verwenden Sie keine scheuernden Reinigungs- oder Lösungsmittel für die Außenseite des Druckers.

6. Fehlerbehebung

If you encounter issues with your printer, refer to the following common problems and solutions.

6.1 Drucker reagiert nicht

• Überprüfen Sie die Leistung: Ensure the power cable is securely connected and the printer is powered on.
• Verbindungen prüfen: Verify that the USB or LAN cable is properly connected to both the printer and the computer/network.
• Treiberinstallation: Confirm that the printer drivers are correctly installed. Reinstall if necessary (http://www.cnfujun.com/d/33).
• Druckerstatus: Check the printer's status indicator lights for any error signals.

6.2 Mangelhafte Druckqualität

• Papierqualität: Verwenden Sie unbedingt hochwertiges Thermopapier.
• Druckkopfreinigung: Clean the thermal print head as described in Section 5.1.
• Papiereinzug: Verify the paper roll is loaded correctly and not creased.

6.3 Papierstaus

• Deckel öffnen: Turn off the printer, open the cover, and carefully remove any jammed paper.
• Papier nachladen: Ensure the paper roll is inserted correctly and smoothly.
• Check Cutter: Inspect the automatic cutter for any obstructions.

7. Spezifikationen

Detailed technical specifications for the Bisofice 80mm Thermal Receipt Printer, Model POS-8370USB-W.

Image 7.1: Visual representation of the printer's dimensions and a summary of key technical specifications.

8. Garantie und Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact Bisofice customer service. Keep your purchase receipt as proof of purchase for any warranty claims.

For driver downloads and additional resources, visit: http://www.cnfujun.com/d/33