Benutzerhandbuch für das Cisco 9841 IP-Telefon

1. Einleitung

This manual provides essential instructions for the setup, operation, and maintenance of your Cisco 9841 IP Phone. Designed for modern office environments, this corded VoIP desk phone integrates secure enterprise calling and various communication features.

2. Produktüberschreitungview

The Cisco 9841 IP Phone is a desktop communication device featuring a 3.5-inch LCD screen, a numeric keypad, and dedicated function buttons. It supports Power over Ethernet (PoE) for simplified installation.

Figure 1: Cisco 9841 IP Phone
This image displays the Cisco 9841 IP Phone in Carbon Black. The phone features a 3.5-inch LCD screen, a standard numeric keypad, and function buttons. The handset is corded and rests on the left side of the base unit. The screen shows a time of 09:54 AM and a call number 4089023648, with options for Redial, New call, and Forward.

Schlüsselkomponenten:

• Mobilteil: Corded handset for private conversations.
• LCD Bildschirm: 3.5-inch display for call information, menus, and notifications.
• Tastenfeld: Standardmäßiges numerisches Tastenfeld zum Wählen von Telefonnummern.
• Funktionstasten: Dedicated buttons for features like Redial, New Call, Forward, Speakerphone, and Volume control.
• Netzwerkports: Two RJ-45 ports for network connectivity and Power over Ethernet (PoE).

3. Einrichtung

Follow these steps to set up your Cisco 9841 IP Phone:

1. Anschließen des Mobilteils: Plug the coiled cord from the handset into the designated handset port on the phone base.
2. Anschluss an Netzwerk/Stromversorgung:
   • Locate an Ethernet cable.
   • Connect one end of the Ethernet cable to a network port (RJ-45) on the phone.
   • Connect the other end of the Ethernet cable to a network switch or router that provides Power over Ethernet (PoE). If PoE is not available, a separate power adapter (sold separately) will be required.
3. Hochfahren: The phone will power on automatically and begin its boot-up sequence. This may take a few minutes.
4. Netzwerkkonfiguration: The phone will typically obtain network settings automatically via DHCP. If manual configuration is required, consult your network administrator.

4. Bedienungsanleitung

4.1 Grundlegende Aufruffunktionen

• Einen Anruf tätigen:
  1. Heben Sie den Hörer ab oder drücken Sie die Freisprechtaste.
  2. Wählen Sie über die Tastatur die gewünschte Nummer.
  3. Press the "Call" or "Dial" softkey on the screen, or wait for the call to connect automatically.
• Anruf annehmen:
  1. Wenn das Telefon klingelt, heben Sie den Hörer ab oder drücken Sie die Freisprechtaste.
  2. Alternatively, press the "Answer" softkey on the screen.
• Anruf beenden: Hang up the handset or press the "End Call" softkey.
• Wahlwiederholung: Press the "Redial" softkey to call the last dialed number.
• Freisprecheinrichtung: Press the Speakerphone button to toggle between handset and speakerphone mode during a call.
• Stumm: Drücken Sie die Stummschalttaste, um Ihr Mikrofon während eines Anrufs stummzuschalten. Drücken Sie erneut, um die Stummschaltung aufzuheben.
• Lautstärkeregelung: Verwenden Sie die Lautstärketasten (+ Und -) to adjust the handset, speakerphone, or ringer volume.

4.2 Erweiterte Funktionen

• Mehrere Zeilen: The phone supports up to 4 total lines. Use the line buttons next to the screen to switch between active lines or initiate new calls.
• Anrufweiterleitung: Press the "Forward" softkey and follow the on-screen prompts to set up call forwarding.
• Anrufer-ID: Incoming call information (number and name, if available) will be displayed on the LCD screen.
• Kompatibilität: The Cisco 9841 IP Phone is compatible with Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, and other 3rd party cloud calling platforms.

5. Wartung

To ensure optimal performance and longevity of your Cisco 9841 IP Phone, follow these maintenance guidelines:

• Reinigung: Use a soft, dry, lint-free cloth to clean the phone's exterior. For stubborn marks, slightly dampBefeuchten Sie das Tuch mit Wasser. Vermeiden Sie die Verwendung von scharfen Chemikalien, Scheuermitteln oder Lösungsmitteln.
• Vermeiden Sie Flüssigkeiten: Do not expose the phone to excessive moisture or submerge it in liquids.
• Kabelmanagement: Stellen Sie sicher, dass alle Kabel fest angeschlossen und nicht verheddert oder eingeklemmt sind.
• Umgebungsbedingungen: Operate the phone within recommended temperature and humidity ranges as specified in the technical specifications.

6. Fehlerbehebung

If you encounter issues with your Cisco 9841 IP Phone, refer to the following common troubleshooting steps:

• Kein Strom/Display:
  • Verify that the Ethernet cable is securely connected to both the phone and the PoE-enabled network port.
  • If not using PoE, ensure the optional power adapter is correctly connected and plugged into a working power outlet.
• Kein Wählton:
  • Überprüfen Sie die Netzwerkkabelverbindungen.
  • Ensure the phone has successfully registered with your VoIP system (indicated by status icons on the screen).
  • Contact your network administrator if the issue persists.
• Schlechte Anrufqualität:
  • Check your network connection for stability.
  • Ensure no other devices are consuming excessive bandwidth on your network.
  • Try restarting the phone by disconnecting and reconnecting the network cable.
• Tasten reagieren nicht:
  • Starten Sie das Telefon neu.
  • Ensure the phone is not in a locked state (if applicable).

For more complex issues, please contact your IT department or Cisco support.

7. Spezifikationen

8. Garantie und Support

For warranty information and technical support, please refer to the official Cisco website or contact your authorized Cisco reseller. Keep your product model number (DP-9841-K9=) and serial number readily available when seeking support.

Weitere Informationen und Unterstützungsangebote finden Sie auf der Cisco Store auf Amazon.