Einführung
This manual provides essential information for the safe and efficient operation of your TROTEC Electric Towel Warmer TWH 300 S. Please read these instructions carefully before installation and use, and keep them for future reference. The TWH 300 S is designed to provide warmth and dry towels in bathrooms or guest toilets, featuring a modern design, silent operation, and smart control options.
Sicherheitshinweise
Wichtig: Beachten Sie beim Gebrauch elektrischer Geräte stets die grundlegenden Sicherheitsvorkehrungen, um das Risiko von Bränden, Stromschlägen und Verletzungen zu verringern.
- Stellen Sie sicher, dass die Stromversorgungslautstärketage entspricht dem Typenschild des Geräts.
- Do not operate the towel warmer with a damaged cord or plug.
- This appliance is rated IPX4 for splash protection, making it suitable for bathroom use. However, do not immerse it in water or expose it to direct water jets.
- Installation must be performed by a qualified electrician in accordance with local wiring regulations, especially in bathrooms.
- Do not cover the towel warmer while it is operating, as this can lead to overheating.
- Halten Sie Kinder und Haustiere während des Betriebs vom Gerät fern. Die Oberfläche kann heiß werden.
- Do not use the appliance for purposes other than drying towels or heating the room.
- Ziehen Sie vor der Reinigung oder Wartung des Geräts immer den Stecker.
- The appliance contains a closed water-glycol system; do not attempt to open or refill it.
Packungsinhalt
Prüfen Sie beim Auspacken, ob alle Komponenten vorhanden und unbeschädigt sind.
- TROTEC Electric Towel Warmer TWH 300 S unit
- Wall mounting bracket set (screws, anchors, mounting plates)
- Bedienungsanleitung

Setup und Installation
The TROTEC TWH 300 S is designed for wall mounting. Ensure the chosen location is suitable for an electrical appliance in a bathroom environment and allows for proper air circulation.
- Ort wählen: Select a wall location that is within reach of a power outlet but not directly above a bathtub or shower. Ensure sufficient clearance around the unit.
- Bohrpunkte markieren: Use the provided mounting template (if included) or measure the distances between the mounting points on the back of the unit. Mark the drilling points on the wall.

Abbildung: Produktabmessungen. This image illustrates the physical dimensions of the TROTEC TWH 300 S Electric Towel Warmer, showing a height of 515 mm, a width of 500 mm, and a depth of 124 mm. The power cord length is also indicated as 1500 mm. - Bohrlöcher: Drill holes at the marked points using an appropriate drill bit for your wall type. Insert the wall anchors.
- Klammern anbringen: Befestigen Sie die Montagehalterungen mit den mitgelieferten Schrauben an der Wand.
- Handtuchwärmer für die Montage: Carefully align the towel warmer with the wall brackets and secure it in place. Ensure it is firmly attached and level.
- Strom anschließen: Stecken Sie das Netzkabel in eine geeignete Steckdose.
For detailed electrical installation, consult a qualified electrician.
Bedienungsanleitung
The TWH 300 S features a modern touch control panel and can also be controlled via the Trotec Assistant app.

Berühren Sie Systemsteuerung
- Power-Taste (⏻): Drücken, um das Gerät ein- oder auszuschalten.
- Mode Selection (☀): Cycle through different operating modes (e.g., Comfort, Eco, Anti-frost).
- Temperatureinstellung (+ / -): Die gewünschte Raumtemperatur erhöhen oder senken.
- Timer (⏱): Set programmed heating times. Refer to the full manual for detailed timer programming.
- Wi-Fi Indicator (🚩): Indicates Wi-Fi connection status for app control.
Trotec Assistant App Control
For advanced control and smart features, download the Trotec Assistant app from your device's app store.
- Download and install the Trotec Assistant app.
- Follow the in-app instructions to connect your TWH 300 S to your home Wi-Fi network.
- Once connected, you can remotely set temperature, program heating schedules, and monitor the device.
Besondere Merkmale
- Window Opening Identification: The device can detect open windows and automatically reduce heating to save energy.
- Frostschutzfunktion: Automatically activates heating to prevent freezing in cold environments.
Wartung
Regular cleaning ensures optimal performance and extends the lifespan of your towel warmer.
- Reinigung: Before cleaning, ensure the appliance is unplugged and completely cool. Wipe the exterior surfaces with a soft, damp Mit einem Tuch abwischen. Keine Scheuermittel, Lösungsmittel oder aggressive Chemikalien verwenden.
- Inspektion: Überprüfen Sie regelmäßig das Netzkabel und den Stecker auf Beschädigungen. Sollten Sie Beschädigungen feststellen, stellen Sie die Nutzung ein und kontaktieren Sie den Kundendienst.
- The internal water-glycol system is sealed and maintenance-free. Do not attempt to open or service it.
Fehlerbehebung
If you encounter issues with your TROTEC TWH 300 S, refer to the following common problems and solutions:
| Problem | Mögliche Ursache | Lösung |
|---|---|---|
| Gerät lässt sich nicht einschalten. | Keine Stromversorgung; Netzschalter nicht gedrückt. | Check if the plug is securely in the outlet. Press the power button on the control panel or via the app. Check circuit breaker. |
| Der Handtuchwärmer heizt nicht. | Temperature setting too low; mode not active; window opening detected. | Increase the temperature setting. Ensure the correct operating mode is selected. Close any open windows or disable the window opening detection feature temporarily. |
| Probleme mit der WLAN-Verbindung. | Falsches WLAN-Passwort; außerhalb der Reichweite; Routerprobleme. | Ensure correct Wi-Fi password. Move the unit closer to the router or check router status. Restart the unit and attempt to reconnect via the app. |
| Ungleichmäßige Erwärmung. | Normal operation for some designs; air trapped in system (unlikely for sealed unit). | The TWH 300 S uses a closed water-glycol system designed for even heat distribution. If uneven heating persists, contact customer support. |
Technische Daten
- Modell: TWH 300 S
- Marke: TROTEC
- Leistung: 300 Watt
- Schutzklasse: IPX4 (spritzwassergeschützt)
- Abmessungen (L x B x H): 50 x 12.4 x 51.5 cm
- Gewicht: 6 kg
- Material: Metall
- Heiztechnik: Closed water-glycol system
- Kontrolle: Touch control panel, Trotec Assistant app (Wi-Fi)
- Merkmale: Timer, Eco mode, Window opening identification, Frost protection
Garantie und Support
TROTEC products are manufactured to high-quality standards. For information regarding warranty terms and conditions, please refer to the warranty card included with your product or visit the official TROTEC webWebsite.
For technical support, spare parts, or service inquiries, please contact TROTEC customer service:
- WebWebsite: www.trotec.com
- Siehe Produktverpackung oder offizielle Hinweise. webWebsite für regionale Kontaktdaten.