1. Einleitung
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your UGOOS AM9 64-Bit Android Media Player. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize your user experience.
Was ist in der Box:
- UGOOS AM9 TV Box
- Bluetooth-Fernbedienung
- HDMI-Kabel
- Netzteil
- Benutzerhandbuch (dieses Dokument)

Image 1.1: UGOOS AM9 Media Player and included Bluetooth Remote Control.
2. Installationsanleitung
2.1 Anschließen des Geräts
- HDMI-Kabel anschließen: Insert one end of the HDMI cable into the HDMI port on the UGOOS AM9 and the other end into an available HDMI input on your television or display.
- Netzteil anschließen: Plug the power adapter into the DC 12V port on the UGOOS AM9 and then into a wall outlet. The device will power on automatically.
- Netzwerkverbindung:
- W-lan: Bei der Ersteinrichtung werden Sie aufgefordert, eine WLAN-Verbindung herzustellen. Wählen Sie Ihr Netzwerk aus und geben Sie das Passwort ein.
- Ethernet: For a wired connection, connect an Ethernet cable from your router to the LAN port on the UGOOS AM9.

Image 2.1: Visual guide for connecting the UGOOS AM9 to your TV and power.
2.2 Fernbedienungskopplung
Before first use, insert two AAA batteries (not included) into the Bluetooth Remote Control. The remote will attempt to pair automatically with the UGOOS AM9 upon initial power-on. If pairing is unsuccessful, navigate to the Bluetooth settings on the device and manually pair the remote.
2.3 Initial Setup and UI Selection
Upon first boot, follow the on-screen instructions to complete the initial setup. You may be prompted to select between different user interfaces (UIs). Choose the UI that best suits your preference. You can change this later in the device settings.
3. Bedienungsanleitung
3.1 Grundlegende Navigation
Use the directional pad (up, down, left, right) and the 'OK' button on the remote control to navigate through menus and select items. The 'Back' button returns to the previous screen, and the 'Home' button returns to the main screen. The remote also features an air mouse function for easier interaction with certain applications.
3.2 Anwendungsverwaltung
The UGOOS AM9 supports installing applications from the Google Play Store and sideloading APK files.
3.2.1 Anwendungen installieren
- Google Play Store: Access the Google Play Store from the home screen, search for your desired application, and select 'Install'.
- Sideloading APKs: Laden Sie die APK herunter file to a USB drive or microSD card. Use a file manager application on the UGOOS AM9 to locate and install the APK.
3.2.2 Uninstalling Applications
To uninstall an application:
- Gehe zu Einstellungen.
- Wählen Gerät, Dann Apps.
- Choose the application you wish to uninstall.
- Wählen Deinstallieren und bestätigen Sie.

Image 3.1: Interface for managing applications, including uninstall options.
3.3 Media Playback and 4K HDR
The UGOOS AM9 supports 4K HDR video playback with HDMI 2.0, including eARC, ALLM, VRR, and Dynamic HDR. It features hardware decoding for AV1, H.266 VVC, HEVC, and VP9 codecs up to 60 fps, ensuring smooth and vibrant playback for various media content.

Image 3.2: Visual representation of 4K Ultra HD resolution capabilities.
3.4 Voice Control (Ok Google)
The Bluetooth remote includes a microphone for voice control. Press the dedicated voice control button on the remote and speak commands like "Launch YouTube" or "Play an action movie" to interact with the device and search for content.

Image 3.3: Demonstrating voice control functionality with the remote.
3.5 Netzwerkverbindungen
The device offers robust network options:
- WLAN 6: Dual-band Wi-Fi 6 provides high-speed wireless connectivity up to 1201 Mbps.
- Bluetooth 5.2: Connect Bluetooth accessories such as headphones, game controllers, or soundbars.
- Gigabit Ethernet: For a stable and fast wired internet connection.

Image 3.4: The UGOOS AM9 enhancing the home entertainment experience.

Abbildung 3.5: Beispielamples of how the UGOOS AM9 can enrich your TV experience.
4. Wartung
4.1 Softwareaktualisierungen
Periodically check for system updates to ensure optimal performance and access to the latest features. Navigate to Settings > About Device > System Update um verfügbare Updates zu überprüfen und zu installieren.
4.2 Reinigung
To clean the device, use a soft, dry cloth. Do not use liquid cleaners or abrasive materials, as they may damage the surface. Ensure the device is powered off and unplugged before cleaning.
4.3 Speicherverwaltung
The UGOOS AM9 comes with 64 GB of eMMC storage. You can expand storage using a TF/microSD card (up to 512 GB) or by connecting external USB drives. Regularly manage your installed applications and downloaded content to free up space if needed. Go to Einstellungen > Speicher Zu view Speichernutzung und -verwaltung files.
5. Fehlerbehebung
If you encounter issues with your UGOOS AM9, refer to the following common solutions:
- Kein Strom: Vergewissern Sie sich, dass das Netzteil fest mit dem Gerät und einer funktionierenden Steckdose verbunden ist. Versuchen Sie gegebenenfalls eine andere Steckdose.
- Kein Fernsehsignal: Verify that the HDMI cable is correctly connected to both the UGOOS AM9 and your TV. Ensure your TV input is set to the correct HDMI port.
- Fernbedienung reagiert nicht: Check the batteries in the remote control and replace them if needed. Re-pair the remote via Bluetooth settings if the issue persists.
- Probleme mit der Wi-Fi-Verbindung: Restart your router and the UGOOS AM9. Re-enter your Wi-Fi password in the network settings. Ensure the device is within range of your Wi-Fi router.
- Application Not Working: Try clearing the app's cache and data (Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data). If the issue persists, uninstall and reinstall the application. Note that some applications may not be fully optimized for the Android mobile OS running on the device.
- Verzögerungen oder langsame Leistung: Close unused applications. Clear cache from frequently used apps. Consider performing a factory reset as a last resort (Settings > System > Reset options > Erase all data).
6. Spezifikationen
Key technical specifications for the UGOOS AM9 Android Media Player:
| Besonderheit | Spezifikation |
|---|---|
| Prozessor | Amlogic S905X5 Quad-Core Cortex-A510 CPU |
| Grafikkarte | Mali-G310 |
| NPU | 3.2–4 TOPS for AI acceleration |
| RAM | 4 GB LPDDR4X |
| Interner Speicher | 64 GB eMMC |
| Erweiterbarer Speicher | TF/microSD slot (up to 512 GB) |
| Betriebssystem | Android 14 |
| Videoausgang | HDMI 2.0 (4K HDR, eARC, ALLM, VRR, Dynamic HDR) |
| Videodekodierung | AV1, H.266 VVC, HEVC, VP9 up to 60 fps |
| W-lan | Dual-band Wi-Fi 6 (up to 1201 Mbps) |
| Bluetooth | Bluetooth 5.2 |
| Ethernet | Gigabit Ethernet |
| USB-Anschlüsse | 3x USB 3.0, 1x USB-C OTG |
| Andere Häfen | SPDIF, AUX |
| Maße | 11.6 x 11.6 x 2.8 cm (ungefähr 4.57 x 4.57 x 1.1 Zoll) |
| Gewicht | Ungefähr 0.018 Unzen (0.51 Gramm) |

Bild 6.1: Überview of the UGOOS AM9's high-performance configuration.

Abbildung 6.2: Detailansicht view of the UGOOS AM9's interfaces and dimensions.
7. Garantieinformationen
The UGOOS AM9 Android Media Player is covered by a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Ugoos website for specific terms and conditions, including warranty duration and coverage details. Keep your proof of purchase for warranty claims.
8. Unterstützung
For further assistance, technical support, or inquiries not covered in this manual, please contact Ugoos customer support through their official website or the contact information provided with your product packaging. When contacting support, please have your product model (AM9) and purchase details ready.





