1. Einleitung
The SANSUI W12 AI Translation Earbuds are designed to facilitate real-time language translation, high-definition calls, and immersive audio experiences. Featuring advanced Bluetooth 6.0 technology and an open-ear design, these earbuds offer comfort and functionality for various daily activities, including travel, business, and learning.

Image: SANSUI W12 AI Translation Earbuds and their compact charging case.
Video: A detailed physical display of the SANSUI W12 AI Translation Earbuds, showcasing deren Design und Funktionen.
2. Lieferumfang
Upon unboxing your SANSUI W12 AI Translation Earbuds, you should find the following items:
- SANSUI W12 AI Translation Earbuds (Left and Right)
- Ladeetui
- USB-C-Ladekabel
- W12 Benutzerhandbuch
- SANSUI AI Smart App User Guide

Image: All items included in the SANSUI W12 product packaging.
3. Einrichtung
3.1. Download und Installation der App
The SANSUI AI Smart App is essential for utilizing the full translation capabilities of your earbuds. You can download it via QR code or by searching in your device's app store.
- QR-Code scannen: Locate the QR code on the product packaging or in the included user guide. Use your phone's built-in QR code scanner to scan it. This will direct you to a download page.
- Select Your System: On the download page, select your operating system (Android or iOS).
- Download aus dem App Store: You will be redirected to the Google Play Store (for Android) or the Apple App Store (for iOS). Download and install the "SANSUI" app.
- Direktsuche: Alternatively, open your device's app store (Google Play Store or Apple App Store) and search for "SANSUI" to find and install the app directly.
Video: Instructions for downloading and connecting the SANSUI App on Android devices.
Video: Tutorial for downloading the SANSUI AI Smart App on iOS devices.
3.2. Bluetooth-Kopplung
Follow these steps to pair your SANSUI W12 earbuds with your smartphone:
- Stellen Sie sicher, dass Bluetooth auf Ihrem Smartphone aktiviert ist.
- Öffnen Sie das Ladecase und entnehmen Sie beide Ohrhörer. Diese wechseln automatisch in den Kopplungsmodus.
- Öffnen Sie auf Ihrem Smartphone die Bluetooth-Einstellungen und suchen Sie nach verfügbaren Geräten.
- Select "SANSUI W12" from the list of available devices to connect.
- Once connected, open the SANSUI AI Smart App. In the app, click the "+" sign to search for and connect to your earbuds within the application.

Image: The SANSUI AI Smart App interface, displaying EQ settings and device connection status.
4. Bedienungsanleitung
4.1. Echtzeitübersetzung
The SANSUI W12 earbuds support over 100 languages for real-time translation through the AI Smart App.
- Open the SANSUI AI Smart App and navigate to the AI function window.
- Select your desired translation mode (e.g., Voice Translation, Text Translation, Simultaneous Interpretation, Conversation Translation).
- Wählen Sie die Ausgangs- und Zielsprache für die Übersetzung aus.
- Press the record button or follow the on-screen prompts to begin the translation conversation.

Image: Demonstrates various scenarios where the earbuds facilitate communication, such as learning, travel, and business meetings.
Video: Ein überview of the SANSUI W12 AI Translation Earbuds model experience, highlighting its features in use.
4.2. Audiowiedergabe und Anrufe
The earbuds provide immersive 8D surround sound and clear communication with dual microphones and advanced noise cancellation.
- Musikwiedergabe: Enjoy high-fidelity audio for music. The AI Smart App allows for customizable sound effects and EQ settings.
- Anrufe in hoher Auflösung: The dual microphones and noise cancellation ensure clear voice transmission during calls.
- Smart Meeting Recording: Utilize the smart meeting recording feature for transcribing conversations.

Image: A user wearing the earbuds, with icons representing key functionalities: Music, Audio control, Calls, Smart meeting transcription, AI models, and Translation.
4.3. Ergonomisches Design und Komfort
The SANSUI W12 features an open-ear design with TPEE ear hooks for comfort and stability.
- Offenes Ohr-Design: Allows for ambient sound awareness, enhancing safety during activities like cycling or jogging.
- Sichere Passform: TPEE elastic ear hooks prevent the earbuds from falling out during physical activity.
- Brillenfreundlich: The slim ear hooks are designed to be comfortable for users who wear glasses.

Image: A visual comparison of open-ear versus in-ear earbud designs, emphasizing the comfortable and secure fit of the SANSUI W12.

Image: A person wearing the SANSUI W12 earbuds comfortably with eyeglasses, showcasing the ergonomic design for glasses wearers.
5. Wartung
To ensure the longevity and optimal performance of your SANSUI W12 AI Translation Earbuds, follow these maintenance guidelines:
- Reinigung: Gently wipe the earbuds and charging case with a soft, dry cloth. Avoid using abrasive materials or harsh chemicals.
- Wasserbeständigkeit: The earbuds feature a nano-coating for water resistance, protecting against sweat and light rain. However, they are not designed for submersion in water. Avoid prolonged exposure to moisture.
- Laden: Use the provided USB-C cable for charging. Ensure the charging ports are clean and dry before connecting.
- Lagerung: Bewahren Sie die Ohrhörer bei Nichtgebrauch im Ladecase auf, um sie zu schützen und geladen zu halten. Lagern Sie sie an einem kühlen, trockenen Ort und schützen Sie sie vor extremen Temperaturen.
6. Fehlerbehebung
If you encounter issues with your SANSUI W12 earbuds, refer to the following common solutions:
- Earbuds Not Connecting to Phone:
- Stellen Sie sicher, dass Bluetooth auf Ihrem Telefon aktiviert ist.
- Stellen Sie sicher, dass die Ohrhörer aufgeladen sind und sich nicht im Ladecase befinden.
- Vergessen Sie das Gerät in den Bluetooth-Einstellungen Ihres Telefons und versuchen Sie die Kopplung erneut.
- Restart your phone and the earbuds.
- Probleme beim App-Download:
- Überprüfen Sie Ihre Internetverbindung.
- Stellen Sie sicher, dass das Betriebssystem Ihres Geräts auf dem neuesten Stand ist.
- Clear the cache of your app store (Google Play Store or Apple App Store).
- If scanning the QR code doesn't work, try searching for "SANSUI" directly in the app store.
- Translation Inaccuracies or Lag:
- Ensure a stable internet connection for optimal real-time translation.
- Sprechen Sie deutlich und in moderatem Tempo.
- Check the selected languages in the app to ensure they are correct.
- Update the SANSUI AI Smart App to the latest version.
- Schlechte Tonqualität:
- Ensure the earbuds are properly positioned on your ears.
- Adjust the EQ settings within the SANSUI AI Smart App.
- Reinigen Sie die Ohrhörerlautsprecher von sämtlichem Schmutz.
7. Spezifikationen
| Besonderheit | Detail |
|---|---|
| Modellname | W12 |
| Marke | SANSUI |
| Konnektivitätstechnologie | Kabellos (Bluetooth 6.0) |
| Bluetooth-Reichweite | 15 Meter |
| Akkulaufzeit (Ohrhörer) | Bis zu 8 Stunden pro Ladung |
| Gesamte Akkulaufzeit (mit Hülle) | 42 Stunden |
| Ladezeit | 1.5 Stunden (Typ-C) |
| Größe des Audiotreibers | 14.2 Millimeter |
| Lärmschutz | Aktive Geräuschunterdrückung |
| Wasserbeständigkeit | Water Resistant (Nano-coating) |
| Artikelgewicht (Ohrhörer) | 8.3 g pro Ohrhörer |
| Steuerungstyp | App Control / Touch Control / Volume Control |
| Kompatible Geräte | Cellphones, Gaming Consoles, Laptops, Tablets, Telephones |
| Besondere Merkmale | Integrated Equalizer, Noise Cancellation, Surround Sound, Touch Control, Volume Control, AI Translation, Smart Meeting Recording |

Image: Technical diagram highlighting the Bluetooth 6.0 technology and 14.2mm dynamic driver for superior audio performance.

Image: The SANSUI W12 earbuds and charging case, illustrating the 42-hour ultra-long battery life.
8. Garantie und Support
SANSUI is committed to providing quality products and customer satisfaction. For any inquiries or support needs, please refer to the following:
- Garantie: The product comes with a standard manufacturer's warranty. Please refer to the warranty card included in your packaging for specific terms and conditions.
- Kundendienst: For technical assistance, troubleshooting, or general inquiries, please visit the official SANSUI website or contact their customer service. Contact information can be found in the user manual or on the SANSUI AI Smart App.
- Schutzpläne: Extended protection plans are available for purchase separately to cover your device beyond the standard warranty period.





