VIOMI is a leading IoT-at-Home company developing an ecosystem of smart appliances, including robot vacuums, water purifiers, and kitchen devices.
VIOMI is a leading innovator in the smart home sector, developing a unique IoT @ Home platform that connects a wide range of household devices. A member of the Mi Ecosystem, VIOMI designs intelligent products including robot vacuum cleaners, water purifiers, and smart kitchen appliances.
Known for products like the Alpha 2 Pro and V3 Max robot vacuums, VIOMI integrates advanced technologies such as LiDAR navigation and AI obstacle avoidance. Their devices can typically be controlled via the Mi-Startseite-App, offering users seamless automation and remote management capabilities. VIOMI is publicly traded and headquartered in Foshan, China.
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Download the Mi Home (Xiaomi Home) app, register an account, and tap the '+' icon to add a device. Put your robot into pairing mode (usually by holding the Home and Power buttons simultaneously for 3 seconds) and follow the in-app instructions.
Most Viomi smart devices, including robot vacuums and smart fans, are controlled using the Mi Home / Xiaomi Home app available on iOS and Android.
Filter life varies by model and water quality, but generally, the pre-filters should remain effective for 6-12 months, while reverse osmosis elements may last 12-24 months. Check your specific model's manual or the indicator light on the device.
Ensure the 2-in-1 water tank is installed correctly, filled with water, and the mop pad holder is attached. You may also need to select the 'Vacuum & Mop' mode in the app settings.
The serial number is typically located on a sticker on the bottom or back of the unit, or on the original packaging box.